Key Account Manager
Youramlak.com
Total des années d'expérience :12 years, 5 Mois
Key Achievements:
- Appointed acting Country Manager for Youramlak.com Jordan Branch. Played a key role in managing,
Recruiting and Training Jordan Branch team.
- Successfully achieved and exceeded monthly targets, the first company branch to do so.
- Successfully maintained progress in managing existing and new clients.
- Managing and maintaining international key clients in Qatar, Bahrain and Dubai.
Key Roles:
- Working closely with the CEO on strategic Digital planning, starting from the review and development of
organizational “Vision & Mission”, design of business strategic and short-term objectives.
- Responsible for Up-selling and enhancing International Key accounts.
- Effective budget forecasting and control.
- Managing Digital Marketing channels that will add value to Key Accounts.
- Plan, assign and manage Sales strategies and targets.
- Pitching, negotiating and closing deals.
- Hiring and Recruiting in addition to Training team members.
- Client relationship management.
- Coordinating with the creative team to achieve promotional products as per brief and scope of work.
- Quality sustainability and management, following up on customers / viewers complaints and queries in order
to improve customer satisfaction.
! Providing business development and sales to ExMarketPlace with main target area being the UAE and GCC
region.
! Conducting market research and identifying key potential clients in the region.
! Working closely with the Managerial team to develop strategic plans for market penetration and growth.
! Working closely with the digital marketing team to develop marketing plans for potential local and regional
clients.
! Representing
Providing business development and sales to Erabia eCoomerce Arabia with main target area being the UAE
and GCC region.
- Conducting market research and identifying key potential clients in the region.
- Working closely with the Managerial team to develop strategic plans for market penetration and growth.
- Working closely with the digital marketing team to develop marketing plans for potential local and regional
clients.
- Pitching, negotiating and closing deals with clients.
- Client relationship management.
- Coordinating with the creative team to achieve customized online store template as per the client brief and
corporate identity.
- Quality sustainability and management, following up on clients feedback and queries in order to improve
customer satisfaction.
- Key role in establishing “The New Black Production House & Creative Agency”, and ensuring a strong
productive start up.
- Achieving the first income from TVC advertisement and maintaining continuous revenue chains.
! Participated in preparing, running and managing company's different events, road shows and stands in many
real estate conferences and exhibitions including Cityscape Dubai 2008.
! Participated in improving the company public relations communication collaterals.
! Provided senior management and sales team with all required data and reports related to clients and
payments.
! Handled clients’ requirements and ensured best standards of service provided.
! Participated in the contracts preparation process, and ensured client sign-off as per pre-defined policies &
procedures.
! Performed operational support duties, which involved providing information to the public, receiving payments,
addressing customer complaints, preparing and maintaining records in cooperation with Finance Department
and other related departments.
! Coordinated and managed all international and local conferences held in Jordan.
! Participated in improving the goals and target attendance to all conferences.
! Audited all conference publications and memos prior to publishing them.
HIGHLIGHTED
PROJECTS _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Reach Mentoring Program- Events management
! Working closely with Reach founders on Reach annual event and workshops
! Handling RSVP’s of the event and workshops
! Supervising and coordinating with the team on the day of the event.
! Managing banqueting process and procedures.
for Youramlak.com Jordan Branch. Played a key role in managing,
Recruiting and Training Jordan Branch team.
- Successfully achieved and exceeded monthly targets, the first company branch to do so.
- Successfully maintained progress in managing existing and new clients.
- Managing and maintaining international key clients in Qatar, Bahrain and Dubai.
Key Roles:
- Working closely with the CEO on strategic Digital planning, starting from the review and development of
organizational “Vision & Mission”, design of business strategic and short-term objectives.
- Responsible for Up-selling and enhancing International Key accounts.
- Effective budget forecasting and control.
- Managing Digital Marketing channels that will add value to Key Accounts.
- Plan, assign and manage Sales strategies and targets.
- Pitching, negotiating and closing deals.
- Hiring and Recruiting in addition to Training team members.
- Client relationship management.
- Coordinating with the creative team to achieve promotional products as per brief and scope of work.
- Quality sustainability and management, following up on customers / viewers complaints and queries in order
to improve customer satisfaction.
s health awareness campaigns.
- Proven record of effective budget utilization.