دانا Mudara

Assisting customers with planning and booking room stays at the resort.
Providing information to guests and capturing sales as well as ensuring guest
satisfaction according to company standard.

Answer hotel main line phone within using correct etiquette while assisting
internal and external requests - Communications Department.
• Processing reservations from the sales office, other hotel departments, travel
agents, as well as main hotel line. - Reservation Department.
McDonald’s Bahrain - Marketing Intern Nov. 2016 - Jan. 2017
• Providing assistance for the department through planning promotion executions
in restaurants. Assessment of the brand’s Social Media position in the Bahraini
Market.