Dan Gil Arban

Manage daily IT operations across networks, servers, hardware, and
software to ensure optimal performance and availability.
 Supervise, mentor, and support IT Assistant by assigning tasks, monitoring
performance, and fostering team development.
 Develop and enforce IT policies, procedures, and best practices that
minimize end-user disruption and ensure business continuity.
 Plan and execute system upgrades, preventive maintenance, and new
technology deployments.
 Oversee IT budgeting, procurement, and vendor relationship management
to ensure cost-effective solutions.
 Troubleshoot critical technical issues, implement root-cause solutions, and
minimize system downtime.
 Administer and maintain the Biometric Attendance and HR systems,
including user management, data updates, and regular backups.
 Provide IT support oversight for 10 branch sites and the BAPCO (Bahrain
Petroleum Company) project, ensuring reliable operations across all
locations.
 Administer, configure, and customize Smart Office Biometric and HRMS
attendance systems for approximately 2, 500 employees and workers,
managing user access and daily time-in/time-out records.
 Ensure accurate computation of working hours for payroll processing,
generate monthly management reports, and coordinate closely with the
Accounts team for timely salary submission.
January

 Ensuring the business growth plan is supported by latest technologies and subjected to security compliance/governance. This includes managing budget/resources, ensuring that appropriate resources are assigned to key project initiatives.
 Project Implementation Infrastructure Upgrade Data Center, Server Configuration, SD-WAN Implementation for Data center Disaster recovery, Application Implementation
 IT Policy Implementation Implement and maintain the IT strategy, Policy including initiating and managing, development projects to refresh or renew all IT systems
 End user Support Hardware and Software Issues, Router Configuration Managing FortiGate Firewall, Access Point, CCTV, Domain Server Configuration and implementation Disaster Recovery and Back up.
 Managing File Server Over all IT Managing Infrastructure ensure running smoothly of IT Operation and avoid interrupting of end users, Without Interrupting Business Continuity to ensure continuous business operations, Performing operating system software updates/upgrade.
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 Manage the IT department, ensuring delivery of appropriate service, support and information to all users and on-site where the event takes place.
 Design, Develop, Implement and maintain the IT strategy, Policy including initiating and managing, when required, development projects to refresh or renew all IT systems.
 Managing Ticketing System using Jira for Bank Clients and Management Engine for internal, Supporting Around 300 users’, also Global Client user’s, Installing, configuring Troubleshooting software, hardware faults reported by system users, and networks.
 Application Support Management for all Bank Clients Around 15 application, GCC and MENA Region Troubleshooting Updating, modifying, testing, and, User Access Management Level for Bank client request, Investigating security breaches on the applications’ level,
 Ensuring security of Data, Network access and backup systems and efficiency of IT infrastructure, ensuring adherence to Company change management procedure in practice.
 Complying with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment, Complying with Information Security policy and apply changes whenever required.
 Work closely with IT project managers to ensure optimum allocation and utilization of technology resources, while implementing on-time, on-budget, major projects using strong project management oversight and communication with business partners,
 Responsible for the implementation and testing for Company various Project with all Bank Clients and vendors of IT systems including Migrating Operating System for whole Company with my Own Around 98% both Desktop and Laptop including Critical Application Server’s Without Interrupting Business Continuity to ensure continuous business operations, Performing operating system software updates/upgrades.
 Protecting Company data and prevent data leakage.
 Managing Active Directory integrated with Azure Cloud Based, 3rd Party SAAS integrated with Azure, Manage File Server Permission, WSUS Patching, Intune, Managing/Configuring Office 365 (Microsoft Exchange 2016 mailbox accounts, shared resources, Groups Distribution list permission, Email Archiving Veritas Back up, Power Shell Scripting. Experience with SAAS Cloud Computing Applications, virtual meetings solutions, Symantec endpoint protection, Troubleshooting Desktop level and Server level problems (both Hardware & Software). Managing Power Apps licensing (Teams, SharePoint, Oracle EPM Enterprise Cloud Service for project management user’s Access level).
 Negotiating Vendors for Proper Upgrades for Hardware (Desktop, laptop) recommend best option for buying.

 Act as 1st, 2nd to 3rd level support and escalation point for IPTV related incident and problems.
 Delivery of television content over Internet Protocol (IP) networks OTT Platform.
 Scripting and development tools using Linux Bash Command, SSH, UDP, TCP and HTTP Protocol.
 IPTV monitoring and management solutions using Octocod Server, Configuring Cisco firewall ASA 5516 and Vpn remote connection through sites.

 Provide Leadership and Management of technical support team total of 5 Technician on system and network issues, IT systems operation hardware/software for almost 00 user’s a day Faculty and Staff, in IT Technical department using ticketing system.
 Experience in supporting Virtualization Software &, Microsoft Hyper- V, Configuring MS Outlook 2010/2013, Office 365, Email Configuration and troubleshooting, MS Active Directory 2008R2, Provide 1st & 2nd level support and maintenance.
 Manage and troubleshoot Software Application, implementation in Oracle ERP R12 application WebLogic Azure Cloud based for all user’s, Banner System, Blackboard Learn, Blackboard Collaborate, Document management system Dynamic CRM, Software Installation and Operation, Analyze and Manage Proactively identifying commonly occurring faults, identifying root causes and analysis, and fixed.
 Barcode Zebra Software Installation Configuration, troubleshoot application reported by end user.
Network Management
 Overseeing operations, maintenance, of Cisco unified communications systems (messaging, voice, and video) in offices., IP Tel systems and End point video conferencing systems.
 Installing Lan Cable infrastructure and troubleshoot Network issue, UTP Cable Termination, crimping and Layout.
Technical Support/Troubleshooting
 Data centre monitoring and management including, cooling system, fire system, networking and servers.
 Support and Operate system, preventive maintenance for all buildings, systems and equipment in the school (e.g., projector & E-podium) and ensure all portable IT equipment in the school is tested annually and logged.
 Supervise and coordinate workers engage in Complex problem-solving issue, Provide Support Maintenance and Troubleshoot of all Hardware devices (desktop, Laptop, Printers, Scanner, Fax, Data card printer installation and troubleshooting Installation and operation of Multifunction Printers, and Network Equipment including barcode printer’s configuration.

 Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, proxies, anti-virus solutions, and intrusion detection systems, maintaining server rooms Monitoring/supporting server backups, Data center monitoring and management including, cooling system, fire system, networking and servers.
 Provide assistance to users Faculty and Staff in engineering department configuring on Lab Engineering Devices and application, troubleshoot issues.
 Technical Supervisor for junior technician and guide them to troubleshooting hardware and software issue with Windows XP, Vista and Windows 7 exchange infrastructure and environment supporting within 900+user’s pc, Group Policies Hardware, Security, Internet.
 Installing Cisco Switches, Cabling LAN, UTP Cable Terminating, crimping and Layout. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
 Provide Support Maintenance and Troubleshoot of all Hardware devices (desktop, Laptop, all Printers and Network Equipment) Installation, Troubleshooting and operation of Multifunction Printers, Software Installation and Operation.

• Worked with network devices (bridge, hub, network client, network printer, network server, router,
and switch).
• Contact Person of All Branches in Nova Cell Telecommunication.
• Systems and Network Administration (DSL, LAN, TCP/IP Protocols and Firewalls).
• Provide Support Maintenance and Troubleshoot of all Hardware devices, Desktop, Laptop, and
Printers.