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Dania  Alathem , Customer Care Agent

Dania Alathem

Customer Care Agent

Jordan

High school or equivalent, Accounting

Work experience

Total years of experience: 5 years, 4 months

Customer Care Agent

March 2021 - Present

March 2021 - Present

Job role:
Customer Service and Call Center

Customer Service Agent

March 2021 - Present

crystel

Amman, Jordan

March 2021 - Present

english customer care agent worked to help customers and communicate them by following up with them and sending reports to the certain department.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

University of Jordan

January 2020

January 2020

High school or equivalent, Accounting

Jordan

GPA (point): 2.97 out of 4

GPA (point): 2.97 out of 4

Skills

Communication Skills
Expert
Communication Skills
Expert
Leadership
Expert
Leadership
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
English Speaking
Expert
English Speaking
Expert
Management
Expert
Management
Expert
WRITING
Intermediate
WRITING
Intermediate
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER SUPPORT
Beginner
CUSTOMER SUPPORT
Beginner
LEADERSHIP
Beginner
LEADERSHIP
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
TEACHING
Beginner
TEACHING
Beginner
TEAMWORK
Beginner
TEAMWORK
Beginner
TIME MANAGEMENT
Beginner
TIME MANAGEMENT
Beginner
english speaker
Expert
english speaker
Expert
team management
Intermediate
team management
Intermediate
planning
Intermediate
planning
Intermediate
accounting
Intermediate
accounting
Intermediate

Social profiles

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Advanced skills in excel
Jun 2020

Hobbies and interests

learning new things
reading