دانيال سيمونيان

Kindly check the CV attached and my LinkedIn profile as they contains the whole job description in details.

LinkedIn Profile: Daniel Simonian

• Maintain customer confidence and protect bank operations by keeping information confidential.

• Contribute to team effort by accomplishing related results as needed.

• Dealing with the bank's staff daily in diverse branches, situations and departments.
• Following up with the customers continuously and resolve issues and problems with their accounts.

• Answering customer's inquiries regarding anything related to the bank's products or transactions via telephone and in person.

• Receive and count cash at the beginning and at the closing of shifts.

• Arrange money received in cash boxes and coin dispensers according to denomination.

• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

• Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts promptly and accurately.

• Prepare ATM by cash count using hand or currency-counting machine.

• Accept cash and checks for deposit and check accuracy of deposit slip.
• Process cash and check withdrawals with different currencies.

• Perform services for customers such as ordering bank cards and checks
• Open new accounts.

• Perform specialized tasks such as preparing cashier's checks, personal money orders, Transfer orders, payment orders, issuing traveler's checks and exchanging foreign currency.

• Resolving customer's enquiries and complaints via telephone and in person
• Providing daily feedback to management about the mall such as traffic at the common areas.
• Selling gift vouchers to the customers and telling them the rules for using them inside the mall.
• Events managements - documentation and reporting.
• Record details of customer contacts and actions taken.
• Identify and assess customer's needs to achieve satisfaction
• Following up with the shops ( Checking the display windows, the opening and closing times…)
• Paging.

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