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دانیال حسن, Assistant Relationship Manager

دانیال حسن

Assistant Relationship Manager·NOOR BANK

الإمارات العربية المتحدة

ماجستير, Marketing And Finance

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 1 أشهر

Assistant Relationship Manager

مارس 2019 - مارس 2020

NOOR BANK

دبي، الإمارات العربية المتحدة

مارس 2019 - مارس 2020

Actively involved in identifying new avenues/channel and making strategic alliances for business
development.
* Marketing multi products for salaried personnel (Balance transfer facilities, credit cards) within
TML and Non TML companies.
* Building and maintaining healthy marketing and business relations with retail and corporate
clients, ensuring high customer satisfaction matrices by achieving delivery and service quality
norms.
* Penalizing the corporate companies on Noor bank panel to produce bulk business.
* Generating enquires through the database, Cold calling, telemarketing and personal references.
* Visit the companies and proposed for listing in target market list.
* Accept responsibility for financial target and achieving them.
* Planning for sales forecasting and budgeting target.
* Organizing sales promotional campaign on around the corporates companies.
* Managing relationship between customers and bank.
* To maintain focus on service, compliance, sharia Islamic banking

مجال الشركة:
البنوك
الدور الوظيفي:
المحاسبة والتدقيق

Senior Islamic Finance Executive

مايو 2015 - فبراير 2019

Abu Dhabi Islamic Bank

أبو ظبي، الإمارات العربية المتحدة

مايو 2015 - فبراير 2019

Cross sell the bank's products to existing and prospective clients by utilizing available resources
to meet sales target.
* Identify potential customers by referring customer contact databases or by following up on the
leads referred by call center / personal contacts or by doing cold calls.
* Provide efficient and personalized customer service through advice, guidance and solutions in a
structured manner to the customers according to their need.
* Ensuring that the sales strategy is in line with compliance policies with regards to operational,
financial and regulatory risks.
* Handling and supporting the team in the absence of

مجال الشركة:
البنوك
الدور الوظيفي:
البنوك

Sales Officer

ديسمبر 2014 - أبريل 2015

Tawasul Insurance Services

أبو ظبي، الإمارات العربية المتحدة

ديسمبر 2014 - أبريل 2015

Responsibilities:
Seek out new clients and develop clientele by networking to find new customers and generate
lists of prospective clients.
Attend meetings, seminars and programs to learn about new products and services, learn new
skills, and receive technical assistance in developing new accounts.
Calculate premiums and establish payment method.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest
additions or changes, or to change beneficiaries.
Confer with clients to obtain and provide information when claims are made on a policy.

مجال الشركة:
التأمين
الدور الوظيفي:
المبيعات

Relationship Manager

مارس 2013 - أكتوبر 2014

SAMBA BANK LTD

باكستان

مارس 2013 - أكتوبر 2014

Responsibilities:
 Promotes the bank's products and services to existing and prospective clients by utilizing
available resources.
 Develops and maintains positive relationships with banking clients through excellent customer
service.
 Addresses client inquiries and ensures their needs are consistently met.
 Monitors banking industry trends, competitive products, and pricing, that may affect the bank's
products and services, in order to update and adjust direct sales solutions for clients.
 To achieve the agreed sales target as given by the Branch Manager.
 To solicit fresh customers as per agreed Bank’s sales policy, strategy, and targets.
 To develop a potential customer database for new business development.
 To promote the highest level of customer service and responsiveness to Consumer Banking
Customers.
 To cross-sell other bank products to increase total portfolio for the Bank.
 Intelligently access the needs and problems of the existing customers and guide them in the best
solution of their queries and concerns.

مجال الشركة:
البنوك
الدور الوظيفي:
المحاسبة والتدقيق

Senior Relationship Officer

مايو 2011 - مارس 2013

FAYSAL BANK LTD

باكستان

مايو 2011 - مارس 2013

Responsibilities:
 Manage and Coordinate day to day tasks
 Achieving daily and monthly sales targets
 Building healthy Client Relationships
 Having through Product Knowledge
 Completely aware of the Bank Policies
 Maintaining a healthy Database of clients
 Maintaining and developing relationships with existing as well as new customers.
 Presenting the product or service in a structured professional way.
 Working in a target oriented environment emphasizing on Team Work and Flexibility

مجال الشركة:
البنوك
الدور الوظيفي:
المبيعات

Relationship Officer

فبراير 2009 - أبريل 2011

FAYSAL BANK LTD

باكستان

فبراير 2009 - أبريل 2011

Sales and marketing of deposit/consumer products of the bank ensure that the assigned targets
are met.
* Developing a steady pipeline of deposit meetings sales calls targets
* Strictly completely all account opening related formalities for customers.
* Preparation of call memos and other sales activities related reports.
* Handling deposits products related queries on phone and face-to-face.
* Strictly followed all rules & regulations of the bank.

مجال الشركة:
البنوك
الدور الوظيفي:
المبيعات

التعليم

Federal Urdu University Arts & Science Technology

يناير 2009

يناير 2009

ماجستير، Marketing And Finance

باكستان

المعدل التراكمي (نقاط): 3.42 من 4

المعدل التراكمي (نقاط): 3.42 من 4

Skills

Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Sales Growth
Expert
Sales Growth
Expert
Conveyancing
Expert
Conveyancing
Expert
Banking
Expert
Banking
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
BANKING
Expert
BANKING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DIRECT MARKETING
Expert
DIRECT MARKETING
Expert
INSURANCE
Expert
INSURANCE
Expert
Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Sales Growth
Expert
Sales Growth
Expert
Conveyancing
Expert
Conveyancing
Expert
Banking
Expert
Banking
Expert

اللغات

الانجليزية
متمرّس
الأوردو
اللغة الأم