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Daniel Brockett

Service Center Representative

Sedgwick Claims Management Services, Inc.

Location:
United States
Education:
Master's degree, History
Experience:
17 years, 4 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  17 Years, 4 Months   

September 2014 To Present

Service Center Representative

at Sedgwick Claims Management Services, Inc.
Location : United States
June 2014 To September 2014

Shipping and Receiving

at Menard, Inc.
Location : United States
Maintained the building materials department in a retail hardware store.
Assisted customers with loading orders, locating items, and planning projects.
August 2012 To June 2014

Cashier

at University of Iowa Parking and Transportation Office
Location : United States
Completed daily reports on cash and credit flow during my shift.
Provided great customer service by hearing customer complaints and explaining new policies and rates.
February 2012 To August 2012

Sales Associate

at Thomas L. Cardella and Associates
Location : United States
Determined customer needs through conversational skills and active questioning.
Matched customer needs with products and services offered by client.
Established ongoing business relationships with customers via email and phone calls.
Calculated profit margins and bargained for products on-the-fly, balancing customer and client satisfaction..
Maintained a detailed knowledge of tens of thousands of products and promotions offered by client.
Conducted surveys related to 2012 national elections.
May 2010 To February 2012

Cashier, Salesfloor Associate, Lead Assembler

at Wal-Mart Stores, Inc.
Location : United States
Ordered and tracked inventory of bicycles, bicycle parts, tools and related equipment for store.
Assembled and repaired bicycles, furniture, grills and other appliances for display and sale.
Assisted customers in choosing bicycles and other equipment that matched their needs and budget.
Anticipated future sales of bicycles in order to maintain an efficient, but full, inventory.
October 2008 To May 2009

Survey Technician

at The Kleffmann Group
Location : United States
Collected survey data on farming practices for research purposes.
Compiled data using Microsoft Excel for later analysis.
Clarified ambiguous or confusing language in surveys for research subjects.
Convinced potential subjects to participate in research.
Established a personal connection with subjects, ensuring completion of survey.
December 2007 To June 2008

Cook and Baker

at John's Grocery
Location : United States
May 2007 To July 2007

Telephone Sales Representative

at Focus Communications, Inc.
Location : United States
May 2004 To September 2005

Telephone Sales Representative

at APAC Customer Services
Location : United States
October 2003 To February 2004

Automated Logistical Specialist

at United States Army
Location : United States
May 2002 To June 2002

Telephone Sales Representative

at APAC Customer Services
Location : United States

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2014

Master's degree, History

at University of Iowa
Location : Iowa City, United States
Grade: 3.7 out of 4
May 2010

Bachelor's degree, History and International Studies

at University of Iowa
Location : Iowa City, United States
Grade: 3.5 out of 4

Specialties & Skills

Customer Service

Management

Customer Service

Research

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Beginner

Spanish

Beginner

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Reading

Pen & Paper Gaming

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