Total Years of Experience: 17 Years, 4 Months
September 2014
To Present
Service Center Representative
at Sedgwick Claims Management Services, Inc.
Location :
United States
June 2014
To September 2014
Shipping and Receiving
at Menard, Inc.
Location :
United States
Maintained the building materials department in a retail hardware store.
Assisted customers with loading orders, locating items, and planning projects.
Assisted customers with loading orders, locating items, and planning projects.
August 2012
To June 2014
Cashier
at University of Iowa Parking and Transportation Office
Location :
United States
Completed daily reports on cash and credit flow during my shift.
Provided great customer service by hearing customer complaints and explaining new policies and rates.
Provided great customer service by hearing customer complaints and explaining new policies and rates.
February 2012
To August 2012
Sales Associate
at Thomas L. Cardella and Associates
Location :
United States
Determined customer needs through conversational skills and active questioning.
Matched customer needs with products and services offered by client.
Established ongoing business relationships with customers via email and phone calls.
Calculated profit margins and bargained for products on-the-fly, balancing customer and client satisfaction..
Maintained a detailed knowledge of tens of thousands of products and promotions offered by client.
Conducted surveys related to 2012 national elections.
Matched customer needs with products and services offered by client.
Established ongoing business relationships with customers via email and phone calls.
Calculated profit margins and bargained for products on-the-fly, balancing customer and client satisfaction..
Maintained a detailed knowledge of tens of thousands of products and promotions offered by client.
Conducted surveys related to 2012 national elections.
May 2010
To February 2012
Cashier, Salesfloor Associate, Lead Assembler
at Wal-Mart Stores, Inc.
Location :
United States
Ordered and tracked inventory of bicycles, bicycle parts, tools and related equipment for store.
Assembled and repaired bicycles, furniture, grills and other appliances for display and sale.
Assisted customers in choosing bicycles and other equipment that matched their needs and budget.
Anticipated future sales of bicycles in order to maintain an efficient, but full, inventory.
Assembled and repaired bicycles, furniture, grills and other appliances for display and sale.
Assisted customers in choosing bicycles and other equipment that matched their needs and budget.
Anticipated future sales of bicycles in order to maintain an efficient, but full, inventory.
October 2008
To May 2009
Survey Technician
at The Kleffmann Group
Location :
United States
Collected survey data on farming practices for research purposes.
Compiled data using Microsoft Excel for later analysis.
Clarified ambiguous or confusing language in surveys for research subjects.
Convinced potential subjects to participate in research.
Established a personal connection with subjects, ensuring completion of survey.
Compiled data using Microsoft Excel for later analysis.
Clarified ambiguous or confusing language in surveys for research subjects.
Convinced potential subjects to participate in research.
Established a personal connection with subjects, ensuring completion of survey.
December 2007
To June 2008
Cook and Baker
at John's Grocery
Location :
United States
May 2007
To July 2007
Telephone Sales Representative
at Focus Communications, Inc.
Location :
United States
May 2004
To September 2005
Telephone Sales Representative
at APAC Customer Services
Location :
United States
October 2003
To February 2004
Automated Logistical Specialist
at United States Army
Location :
United States
May 2002
To June 2002
Telephone Sales Representative
at APAC Customer Services
Location :
United States
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