Laboratory Manager
Mayo Clinic
Total years of experience :42 years, 5 Months
• Manage the overall operation of Transfusion Medicine department.
• Successfully maintained CAP and JC and AABB accreditation.
• Submit and manage annual budget for donor collection and reference laboratory that performs approximately 400, 000 billable test/year.
• Performed scheduled and unscheduled inspections for various agencies in coordination with Medical Director and Director.
• Review monthly, Quartey and yearly donor unit quality Metrix
• Ensured maximum efectiveness for inventory balancing and optimal eficiency in utilization of Donor Services staf/resources.
• Maintain close working relationship with all blood services departments to ensure specific blood types needed are collected.
• Respond to all internal and external customer inquiries related to Blood Services in an eficient and expedient manner ensuring customers needs are addressed
• Work with medical director to determines donor suitability before donation and following adverse reactions.
• Participated in performing tasks associated with deviation management, including documenting quality events, conducting investigations, and identifying and implementing center corrective and preventative actions (CAPA) related to medical deviations.
• Recruited and conducted orientations and training to new stafs.
• Evaluated efectiveness of research programs and recommended improvements.
• Ensured that all laboratory stafs followed health and safety standards.
• Worked with director to improve quality of laboratory processes.
• Supervised laboratory stafs to finish testing within deadlines.
• Conducted developmental trainings for laboratory stafs.
• Evaluated employee performance and provided appropriate feedback.
• Assist in inter departmental goal achievement.
• Worked with supervisors to assist in achieving annual goals.
• Identify quality problems or areas for improvement and recommend solutions.
• Organizing and supervising the day-to-day work in the Transfusion department to ensure an eficient throughput of work
• Stafs, organizes, and schedules the team to leverage maximum labor productivity
• Provide specialist technical advice
• Commissioning and validation of equipment in the section
• Assist in ensuring and maintaining CAP, AABB and ISO 15189 standards in the section
• Developing policy and procedures
• Supervision and training of staf in the methodologies employed within the department
• Generate blood utilization report monthly and communicate to Medical Director.
• Perform staf annual performance review
• Supports the retention of all staf by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/families and visitors with dignity and respect at all times
• Efectively communicates with teammates and key partners
• Manage and monitor the use of reagents and consumables in the section
• Prepare department annual budget
• Responsible for the maintenance and safe use of equipment within the section
• Assist to ensure the provision of a high quality, cost-efective service with the emphasis on quality assurance in all aspects of the section
• Participate in the external quality assurance schemes
• Responsible for the quality management system in the section (Q-Pulse)
• Managing incidents in transfusion via Q-Pulse and DATIX
• Oversaw proficiency testing and ensured compliance with standards.
• Participate in various hospital committees
• Responsible for laboratory supervision, responsibilities include, planning schedules, delegating assignments, and providing training to employees.
• Perform laboratory tests and procedures on blood and other body fluids according to laboratory policies.
• Perform routine maintenance on equipment and quality control for all reagents; troubleshoot and resolve all issues.
• Create, review, and manage serious adverse experience case reports.
• Implement and manage budgets, process and review policies, and procedures, assure timely and accurate laboratory result.
• Support staf with safety and eficacy endpoints; assist lab in preparing for JCAHO, CAP and FDA inspection; preform STAT and routine procedures.
• Experience with CAP and ABBB inspection and accreditation.
• Responsible for development of Blood Bank procedures.
• Reviewed existing standards of operations and updated accordingly.
• Monitored test analysis, QC, QA, and calibration; reviewed transfusion indication codes and submitted necessary documentation.
• Oversaw proficiency testing and ensured compliance with standards.
• Responded to hospital safety reports and reconciled questions and concerns.
• Select test methodologies.
• Prepare documents and data; perform administrative duties and work to support lab operations.
• Develop reviews and perform ongoing technical quality indicators to improve transfusion service department.
• Participate in various hospital committees.
• Experience being inspected by CAP and AABB and passed inspections. Understand the requirements of CAP and AABB in order to pass inspection.
Teaching Experience
Design classes, curriculum, syllabus, teaching aids, exams and other instructional material for Blood Bank Courses.
Laboratory Information System
Cerner, Epic, and Sunquest, Soft