Domestic Logistics Coordinator
Technocare LLC
Total years of experience :3 years, 10 Months
Headed the Domestic Logistics Department with a combined workforce of 14 people.
Had started the analyzing process to break down issues in the department to increase intake of defective devices (iPhone, CAT, Sony, HTC, Huawei, Obi, Micromax, Asus, Motorola, from outlet and compare the efficiencies of different couriers for faster delivery of repaired devices to customers across U.A.E.
Inked and implemented the Strategic Route-plan for Drivers across all Emirates in U.A.E for effective reach to all 557 outlets across U.A.E.
Streamlined the Cash Flow-Process for all COD’s (Cash On Delivery) and Direct Customer collections.
Was involved in the developmental phase of the Company software platform (Prodigy) which was our Central system for all Logistics acitivity.
Leaded the Huawei VIP Gold Service by co-ordinating with Aramex for direct pick and drop services to customers all across U.A.E
Devised policies by having one-on-one meetings with outlet representatives on device GRV (Goods return to Vendor) qualifications and procedures.
Increased the daily collections from average 50 devices to 100+ and above on a straight row for 4 months till the leaving date.
Managed and monitored the Drivers, Receiving team, Login Team and Dispatch Team.
By implementing the new route plan reduced the TAT (Turn Around Time ) for a defective device to a repaired device from 6 to 7 days to 4days effectively.
DUTIES & RESPONSIBILITIES:
Handling the Import leg operations for Sea and Air mode starting with the
documentation, the customs clearance, and co-ordination on the transportation
and liaising with customer for smooth delivery of commodities whether containers
or loose cargo.
Handling the Export leg for Africa and Rest of the world by making use of agent
contacts and preparing the necessary documents for clearance, Bill of Ladings and
arranging the transportation for the same.
Using the Freightsuite, ERP solution to eliminate error for data and to record active
jobs and completed ones by timely update.
Worked towards target meeting for the company on monthly basis by providing
the best customer service to enhance the client job in-flow and to increase the
overall company position in the market.
Actively involved in the warehousing operations including cross-stuffing and
transshipment operations for various shipments to GCC and Rest of the Worl d.
Have reduced the timeframe for delivery of shipments to customers keeping no
room for delay. Pro-active response has always been the first priority on all jobs.
Handling operations for the first and second largest profit generating segments in Toyota ( CBU - Export and CKD - Import Operations )
Was involved in CKD(Complete Knockdown Unit) operations for preparing Route Schedule for Container trucks which go on transit for Export & Import.
Hazard Mapping to make en-route abnormalities virtually and share with the driver controllers to bring out a Damage free operation of Modules/Products and thereby sustain 100% Quality according to Toyota standards.
Vendor Development to meet the Plan requirements of Toyota for Container pickup from port to meet the increasing production requirement.
Bottle-neck eliminations by active monitoring of containers on-route via GPS technology and following up with Quality checks and CHA clearance at port for vessel berthing.
Following the mode of Continuous improvement at every corner of the Operation by
Re-iterating the SOP (Standard Operation Procedure) and making it successful according to the “Safety First, Quality Must” motto of Toyota.
Spear-heading the port - feasibility survey and viability for Import operations so as to reduce the present lead time at Toyota and thereby unaffecting the Just - In - Time methodology and cope with increasing production capacity.
Involved in CBU Operations for handling Export of Complete Build Units
(Etios and Liva Models)
Minimizing Quality Defects and increasing Safe transportation of goods for Zero Defect Delivery.
Customs-wise procedures and clearance related activities co-ordination with Forwarding agent.
Previous year reflections analysis based on Hoshin target made. Making revised Hoshin (Prioritized activities for the coming fiscal year) based on reflections, setting target, including level up activities and achieving them on time.
Coordinate with the shipping lines like Maersk, CMA, MSC, etc to get document for the release of the empty container and acceptance of the full container into and out of the port respectively.
Prepare and update day to day and monthly logistics to ensure the transportation and loading of the full containers before cut-off date.
Coordinate with the shipping lines to provide them the load list of the containers and getting confirmed sailed list to ensure that all the containers in the load list have been sailed.
Coordinate product delivery schedules with customers.
Coordinating the shipping and receiving of finished goods and raw material to and from the plant.
Ensures that the Pre-Shipment Inspection is done before the goods are loaded inside the container.
Coordinate daily activity to track location and provide reports to internal and external customers as required.
Works closely with providers to assure efficient and effective execution of defined processes and goods transportation;
Provides the Shipping Instruction to the line verifies and confirms the draft Bill of Lading and prints OBL (Original Bill of Lading).
Organizes and maintains hard copy and electronic documentation necessary for the clearance of the container at the destination.
Assist in the preparation of PowerPoint presentations.
Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation.
Communicates with the customers, shipping line, port authorities and inspection agencies for fulfillment status and / or issues and solving discrepancies.
Ability to prioritize, meet deadlines and work with minimal or no supervision.
Coordinate with the shipping lines like Maersk, CMA, MSC, etc to get document for the release of the empty container and acceptance of the full container into and out of the port respectively.
Prepare and update day to day and monthly logistics to ensure the transportation and loading of the full containers before cut-off date.
Coordinate with the shipping lines to provide them the load list of the containers and getting confirmed sailed list to ensure that all the containers in the load list have been sailed.
Coordinate product delivery schedules with customers.
Coordinating the shipping and receiving of finished goods and raw material to and from the plant.
Ensures that the Pre-Shipment Inspection is done before the goods are loaded inside the container.
Coordinate daily activity to track location and provide reports to internal and external customers as required.
Works closely with providers to assure efficient and effective execution of defined processes and goods transportation;
Provides the Shipping Instruction to the line verifies and confirms the draft Bill of Lading and prints OBL (Original Bill of Lading).
Organizes and maintains hard copy and electronic documentation necessary for the clearance of the container at the destination.
Assist in the preparation of PowerPoint presentations.
Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation.
Communicates with the customers, shipping line, port authorities and inspection agencies for fulfillment status and / or issues and solving discrepancies.
Ability to prioritize, meet deadlines and work with minimal or no supervision.
• MBA-Logistics & Supply Chain Management (2010-2012) University - Prist, Tamilnadu, India Score Aggregate (%) - 68
• B.E - Aeronautical Engineering (2006-2010) University - Anna, Tamilnadu, India Score Aggregate (%) - 68