Inbound Account Manager
NEXA
Total years of experience :12 years, 0 Months
● Short-term contract to provide consultancy on how to implement digital marketing (various channels/platforms) to offline marketing.
● Consulting on implementing digital marketing to events.
● Digital Marketing Account Management.
● Marketing Campaigns
● Suppliers Management
● HubSpot CRM and Marketing
● Logistics and client support onsite
● Marketing Content Generation
Organizing a wide range of events in the UAE and abroad
Executive Board Management (Travel, visa, hotel and ticket booking)
Executive Board Agenda Management
Selection of hotels to host the client's events (hotel, transfers, tickets, restaurants bookings)
Management of proposal according to what provides the best experience to our clients in terms of hotel infrastructure, location, cost/benefit.
Coordinate with the hotel the operations of the event/ room reservation
Provide customer support and manage expectations on events
Coordinating the suppliers/partners working in the event.
Building and maintaining relationship with partners and clients
Travel arrangement for groups coming to UAE (Hotel, transfers, ticket, tours, budget management and conciliation)
Created a database with Brazilians and Latin Americans agencies, agents and tourism professionals.
Efficiently developed and attended travel and tourism exhibitions.
Contacted and negotiated with hotels for room reservation and events.
Developed relationships with partners around the world (Ex. Italy, Thailand, Portugal, Turkey, Egypt, Brazil, Argentina and others).
Executive support to the company's owner
Dealing with telephone and e-mail inquiries.
Maintaining an updated database.
Travel Arrangements.
Scheduling and attending meetings, creating agenda.
Event Management.
Liaised with Directors, President, French Embassy and Consulate Representatives to ascertain their precise events requirements.
Managed requirements for delegations and authorities coming from France.
Produced detailed proposal for events (timeline, venues, suppliers, legal obligations, staffing, budgets).
Bookings: venues, rooms, restaurants, transfers, airline tickets.
Business trip arrangements for executive board (From Brazil to France and From France to Brazil).
Agreed and managed budgets along with securing and booking a venue or location.
Ensured insurance, legal, health and safety obligations are adhered to.
Coordinated for the managing the venue, caterers, contractors and hiring equipment.
Organized facilities for car parking, traffic control, security, first aid, hospitality and the media.
Identified and secured speakers and special guests along with planning room layouts.
Conducted post-event evaluation (including data entry and analysis, producing reports for event stakeholders).
Liaised with Directors, President, French Embassy and Consulate Representatives to ascertain their precise events requirements.
Managed requirements for delegations and authorities coming from France.
Produced detailed proposal for events (timeline, venues, suppliers, legal obligations, staffing, budgets).
Bookings: venues, rooms, restaurants, transfers, airline tickets.
Business trip arrangements for executive board (From Brazil to France and From France to Brazil).
Agreed and managed budgets along with securing and booking a venue or location.
Ensured insurance, legal, health and safety obligations are adhered to.
Coordinated for the managing the venue, caterers, contractors and hiring equipment.
Organized facilities for car parking, traffic control, security, first aid, hospitality and the media.
Identified and secured speakers and special guests along with planning room layouts.
Conducted post-event evaluation (including data entry and analysis, producing reports for event stakeholders).
Answered phones calls and operated switchboard along with handling routed calls.
Greeted visitors and ensured they are comfortable.
Scheduled meetings and conferences.
Executive Board Management
Letters and E-mails writing
Cásper Líbero University Public Relations São Paulo, Brazil 2004 - 2008
