Senior Operations
HiPhone Telecom
مجموع سنوات الخبرة :3 years, 11 أشهر
▪Completing a broad variety of Administrative tasks and documentations process.
▪Preparing calendar of meetings with Malls Management.
▪Liaising with Malls management to follow up renewal of contracts and proposals.
▪Assisting in the facilitation's of new store start-up operations and logistics.
▪Managed Visual Merchandising and display, assist with development of Planograms and visual installation.
▪Arranging for Sale permit, promotions and all related documents with coordination to the Public Relations Officer.
▪Liaising with the project coordinator for the process of installing, dismantling or fixing the company stores.
▪Give Feedback and advise on design process of new locations.
▪Update and investigate new mall openings and future projects and advise the general manager and chairman.
▪Calculated premiums and established payment methods.
▪ Produced reports to monitor results.
▪ Monitored and analyzed market trends.
▪ Prepared and managed marketing plans and budgets.
▪ Attended trade shows, conference, and sales meetings.
▪ Explained features, advantages, and disadvantages of various policies to promote insurance
plans.
▪ Explored ways of improving existing products and services, and increasing profitability.
▪ Explained features, advantages, and disadvantages of various policies to promote insurance
plans.
▪ Responded to the client queries regarding the products in a timely fashion.
▪ Development of sales and high levels of customer satisfaction through relationship.
▪ Ensured excellent customer handling and delight.
▪ Provided high standards of service.
▪ Provided daily, weekly, and monthly reports on time.
▪ Write, update and follow up on the meetings.
▪Greeted patients and visitors.
▪ Determined nature of business and directed patients/visitors to destination.
▪ Made and confirm appointments with patients.
Daniela Landeros Page 2
▪ Answered phone calls to assist with customer inquiries and transfer to the correct department.
▪ Performed clerical duties such as faxing, coping, mailing etc.
▪ Accepted payments for services, issued receipts, and filled accordingly.
▪ Took detailed messages and delivered to the appropriate person or department.
▪ Ordered office supplies when needed.
▪ Called for transportation for patients/visitors in need of assistance.