Danielle Marie de la Vega

Customer Service Representative Job Description
• Responsible for acting as a liaison between customers and companies via phone call warm or cold and via chat.
• Assist with complaints, orders, errors, account question, billing, cancellations, and other queries.
Technical Support Representative Job Description
• Responsible for providing telephone or email and excellent customer service solutions to users pertaining to PC and other machine technical problems.
• Assist customers about technical inquiry and resolve issue over the phone as possible.
• Coordinates and schedule appointments with field agents and technicians for setting up home visit for the customer’s product if in need of physical repair.
Sales Representative Job Description
• Responsible for promoting the products of the company to improve its marketing standards.
• Giving the customers all of the necessary information to get their interests of buying the products and services.