Danil Sychev

• Maintenance and configuration of workstations, peripheral equipment
• Installation and configuration of computer networks
• Creation, configuration and management of user accounts and access
rights
• Resolving user problems in Service Desk
• Monitoring IT infrastructure performance
• Configuration and maintenance of video surveillance systems
• Control of work performed by contracting organizations
• Configuration and support of macOS / MacBook devices: system setup, OS
updates, and user support
• Setup and support of VPN solutions (WireGuard, OpenVPN, IPSec) for
secure remote access

• Maintenance and configuration of workstations, peripheral equipment
• Installation and configuration of computer networks
• Creation, configuration and management of user accounts and access
rights
• Resolving user problems in Service Desk
• Monitoring IT infrastructure performance
• Configuration and maintenance of video surveillance systems
• Control of work performed by contracting organizations
• Administration of Microsoft 365 / Entra ID: user account provisioning and
management, security groups, license assignment, and MFA configuration

• Working with CRM systems (AMO)
• Working with digital signatures and CryptoPro
• Connection and remote maintenance of cash register equipment
• Customer training
• Technical support consulting
• Remote connection to user PCs
• Chat consulting
• Working with bug trackers/task boards

Information Technology, System Integration, Internet
• Software development
• System integration, automation of technological and business processes
• Customer consultation