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DANISH  HAMID , Customer support executive

DANISH HAMID

Customer support executive·Swiggy

India

Master's degree, Islamic Studies

Work experience

Total years of experience: 3 years, 3 months

Customer support executive

March 2026 - Present

Swiggy

Lucknow, India Remote

March 2026 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Critical Thinking Assistant

April 2023 - October 2025

School,

Baramula, India

April 2023 - October 2025

Attention to detail
Answered incoming calls promptly and professionally, providing
assistance or forwarding calls to appropriate personnel. Developed
Team collaboration strong relationships with customers through exceptional customer service. Maintained organized fiing system both electronically and
manually for easy access when needed.

Company industry:
Primary, Prep, & Secondary School

Assistant

January 2023 - October 2025

School,

Baramula, India

January 2023 - October 2025

• Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate
personnel.
• Developed strong relationships with customers through exceptional customer service.
• Maintained organized filing system both electronically and manually for easy access when needed.

Company industry:
Primary, Prep, & Secondary School

Tutor

November 2022 - April 2025

, Baramulla public school

Baramula, India

November 2022 - April 2025

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Maulana Azad National Urdu University

January 2025

January 2025

Master's degree, Islamic Studies

India

INDRA GANDHI NATIONAL OPEN UNIVERSITY

January 2025

January 2025

Master's degree, GEOGRAPHY

India

INDRA GANDHI NATIONAL OPEN UNIVERSITY

January 2024

January 2024

Master's degree, Geography

India

Govt of India

June 2021

June 2021

High school or equivalent, computer

India

Maulana Azad National Urdu University

January 2021

January 2021

Master's degree, Islamic Studies

India

Gov Degree College Baramulla

April 2020

April 2020

Bachelor's degree, philosophy

India

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
COST ACCOUNTING
Intermediate
COST ACCOUNTING
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

Arabic
Beginner
English
Intermediate
Urdu
Beginner

Training and Certifications

Certifications
IT Computer
govt of India Show credentials