Senior Cargo Assistants
Royal airport services pvt ltd
Total years of experience :17 years, 10 Months
Responsible for overseeing a wide variety of warehouse activities including shipping and receiving raw materials and/or finished goods and maintaining inventory and associated records.
• Also keep track of stock using software for Inventory Management System, allocating space for storing goods & organizing special requirements for staff include hiring and training, planning and assigning daily work.
• Manage all processes and functions within a large & busy warehouse.
• Manage a team of 10 employees, motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Control inventory levels by conducting physical counts; reconciling with data storage system.
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Maintain physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Carry out responsibilities for the use of automated and computerized systems include software of Inventory Management System.
• Maintain accurate inventory count; perform ‘end of day’ inventory count and producing daily, weekly and monthly reports to management.
• Work with QA, Procurement & Logistics to review procedures & maximize customer satisfaction.
• Responsible for overseeing a wide variety of warehouse activities including shipping and receiving raw materials and/or finished goods and maintaining inventory and associated records.
• Also keep track of stock using software for Inventory Management System, allocating space for storing goods & organizing special requirements for staff include hiring and training, planning and assigning daily work.
• Manage all processes and functions within a large & busy warehouse.
• Manage a team of 10 employees, motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Control inventory levels by conducting physical counts; reconciling with data storage system.
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Maintain physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Maintain accurate inventory count; perform ‘end of day’ inventory count and producing daily, weekly and monthly reports to management.
• Work with QA, Procurement & Logistics to review procedures & maximize customer satisfaction.
Perform the build up and breakdown of Cargo/ courier/mail and ensure swift and safe movement of cargo, courier and mail loads.
Inspect, count and validate the goods/parcels at every point of breakdown/build-up, ensuring that goods are correctly received or dispatched in accordance within established service standard.
Maintaining Inventory record accuracy and daily and monthly physical counting (depending on the project requirements and criticality of the project).
Responsible for providing information based Training to newly hired CSE as well as other CSE’s .
Update all CSE’s regarding all SOPs (standard Operating Procedure) of NADRA Product. Complaint. Management Systems (CMS).
Handling Typical Queries Of Customer of
Regarding all Product of NADRA Pakistan and abroad.
Providing Personal Assistance to each and every
CSE’s working under my leadership
Handling of IVR systems, Customer Relation Management (CRM) and Complaint Management Systems (CMS).
Supervision and management of complaint based queries related to the customers in Pakistan and abroad.Responsible to introduce Nadra products like NIC, NICOP, POC, CRC, Passport, KIOSK and VITS.
