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Danya Daghistani, Management Associate | Organizational Development | HR

Danya Daghistani

Management Associate | Organizational Development | HR·Bupa Arabia

Saudi Arabia

Bachelor's degree, Human Resource Management

Work experience

Total years of experience: 9 years, 5 months

Management Associate | Organizational Development | HR

October 2017 - Present

Bupa Arabia

Jeddah, Saudi Arabia

October 2017 - Present

• Ensure the Performance Management principles are fully understood and embedded within the organization by providing staff with guidance on each phase of the process (Outcome Setting, Mid-Year Review, and Year-End Review).
• Assist in launching the internal campaigns for each cycle including banners and desktop wallpapers.
• Guide managers while setting Outcomes and ensure the organization’s criteria are applied.
• Perform quality check on all submitted Outcomes and revert poor quality Outcomes.
• Perform quality check on the Year-End ratings submitted by managers against their departmental scale parameters and highlight anomalies to department heads to work on resolution.
• Assist in presenting Performance-related analytics to the Chief Executive Team and Senior Management Team.
• Digitize and optimize Organizational Development processes by enhancing the Performance systems to reinforce continuous development to support the organization’s overall strategic direction.
• Assist in developing the organizational Skills Matrix.
• Created and designed the Career Conversation Guide for managers and employees.
• Responsible to provide the monthly HR activities report by liaising with the different HR teams to gather the required data.
• Supervise and monitor the progress of the Future Leaders Program by ensuring that the FLs are provided with constructive feedbacks upon completion of any rotation, stretched assignment or project.

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

HR Trainee

February 2017 - September 2017

flyadeal

Jeddah, Saudi Arabia

February 2017 - September 2017

• Managed all aspects of the recruitment lifecycle; worked closely with hiring managers based on the organization’s manpower requirements. This included sourcing, screening, testing, interviewing, and negotiating offers to the best candidates.
• Managed the on-boarding activities of new-hires; including arranging employment medical examination, preparing employment contracts, preparing embassy invitation letters for expats and following up on the visa process, and requesting company ID card and email.
• Designed the induction presentation for new-hires.

Company industry:
Airlines
Job role:
Human Resources and Recruitment

Customer Relations | Summer Job

June 2015 - June 2015

Saudia Airlines

Jeddah, Saudi Arabia

June 2015 - June 2015

• Worked closely with the team to ensure timely resolution of any customer complaint by investigating and validating the complaints with the concerned departments.
• Determined the appropriate compensation methods and evaluated the proper amounts based on the organization’s policies and guidelines.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Dar Al-Hekma University

June 2017

June 2017

Bachelor's degree, Human Resource Management

Saudi Arabia

GPA (point): 4.78 out of 5

GPA (point): 4.78 out of 5

Al-Andalus Private School

May 2013

May 2013

High school or equivalent, Science

Saudi Arabia

,

Skills

CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert

Languages

Arabic
Native Speaker
English
Expert