Office In-Charge
Attar Travel
مجموع سنوات الخبرة :13 years, 7 أشهر
Attar Travel July 2011 Till Nov.2012
Office In-Charge at implant office in Sharbatly viilage
Key Roles and Responsibilities:
• Supervision of the operation and the ticketing bookings at (Attar- Sharbatly Village office)
• Working on different whole seller online systems.
• Working on E-travel gate online system.
• Issue flight tickets through Saber&Amdeus systems.
• Outgoing and incoming hotels bookings.
• Selling and marketing of readymade packages.
• Manage the branch accounting.
• Working to applying international visas.
• Deal directly with a walking client guests.
Attar Travel July 2011 Till Apr.2012
Ticketing and tours consultant
Key Roles and Responsibilities:
• Supervision of the operation and the ticketing bookings at (Attar- Sharbatly Village office)
• Working on different whole seller online systems.
• Working on E-travel gate online system.
• Issue flight tickets through Saber&Amdeus systems.
• Outgoing and incoming hotels bookings.
• Selling and marketing of readymade packages.
• Deal directly with a walking client guests.
Global Travel Club February 2011 Till June 2011
Tours consultant
Key Roles and Responsibilities:
• Working On Company System Membership Process.
• Contacting With The International Suppliers, Whale Seller Online Systems And The Hotels Reservations Department Or Sales Hotels Department To Get The Lowest Rate.
• Complete The Booking Through The Suppliers Company Or The Online Systems.
• Working on groups outgoing bookings.
• High Follow -Up with the Clients.
Magic Tours August 2010 Till February 2011
Tours consultant
Key Roles and Responsibilities:
• Dealing With All Suppliers Over The World By-Emailing Or By Phone In Emergency Cases.
• Comparing Between Rates to Get the Client Best Available Rate.
• Convince The Client To Quality Of The Hotels And View More Than One Show Interesting And Remarkable Attention.
• Follow -Up Customer with the Best Possible Of Persuasion Methods.
• System to Deal with International Hotels And Modern Hotel Reservations.
Westin Jeddah hotel May 2010 till August 2010
Reservation Agent
Key Roles and Responsibilities:
• Maintain high level of guest telephone contact skills while promoting the Hotel, our Restaurants, and Healthy Club through good selling and communication skills.
• Achieve an optimum level of occupancy and average room rate to best yield revenue and to ensure budgeted targets are met.
• Fully conversant with all market segment and rate plans, together with special rates and packages.
• Make Up selling for rooms in order to have more revenues, and create additional revenue, by utilizing effective up selling techniques.
• Daily meeting with the Reservations and Revenue Manager regarding business on the books and the strategy for the day.
• Attending the Daily Sales Meeting with the Events team to communicate results, ensuring the information is accurate at all times.
• Attending and participate in the monthly Sales Strategy and Brainstorming meeting, Reservations Feedback meetings and other departmental activities as required.
• Dealing To maintain high level of guest telephone contact skills while promoting the Hotel, our Restaurants, and the Spa through good selling and communication skills.
• Dealing with faxes, correspondence checking (VIP's, regular guest, SPG's ), group allocations, and to respond to guest requests on a daily basis.
• Handling customer queries and complaints relating to the Reservations Department.
• To complete the Freesale charts on a weekly basis for companies with rooms on allocation.
• Maintaining and keep a high standard of communication with all departments.
• Actively and consistently enroll Starwood Preferred Guest Members to develop brand loyalty and to meet departmental targets.
Al Hazmi Law Group April 2010 Till June 2010
Marketing & Public Relation Department
Key Roles and Responsibilities:
➢ Sales Representive & Public Relation
o Searching and contact with Potential account
o Set up and maintain an effective filing system for the Key account, including a Daily trace file, to ensure all weekly, monthly and bi-annual deadlines are met by the office manager.
o Preparing appointment with companies introducing our offer and benefits
Saudi Environment Society August 2009 till April 2010
Supervisor at the environmental Education
Arabic Teacher August 1998 - June 2009
➢ Al Hejaz International School
➢ Jeddah Private School
➢ Al Bashayer School
➢ BA, Faculty of Islamic Studies, Azhar University -Arabic Session