Darine Al-Mohtar

• Transitioned from QA to a client-facing Salesforce developer role, quickly gaining hands-on
experience with the Salesforce platform.
• Worked on multiple client projects across different industries, analyzing business requirements and
translating them into Salesforce configurations and customizations.
• Configured Salesforce orgs using Flows, validation rules, custom objects and fields, page layouts,
record types, and sharing and security settings.
• Developed Lightning Web Components to meet custom business requirements.
• Implemented Apex classes, triggers, and test classes, following Salesforce best practices.
• Integrated Salesforce with external systems using APIs, handling data exchange and synchronization.
• Performed data migration and data management tasks, including imports, updates, and validations.
• Supported user acceptance testing (UAT) and resolved defects based on client feedback.
• Assisted with production deployments and post-release fixes, ensuring minimal downtime and
smooth user experience.

• Conducted thorough testing on different browsers and operating systems to ensure software
compatibility and optimal user experience.
• Collaborated with cross-functional teams, including developers, operations and product managers to
understand project requirements and provide feedback on the quality issues.
• Documented and reported software defects and worked closely with the development teams.
• Contributed to the improvement of the software development process by providing feedback and
suggestions for process enhancements and quality improvements.
• Conducted various types of testing including functional, performance (load/stress), compatibility,
smoke/sanity and regression testing.
• Monitored defects resolution, verified fixes and ensured that resolved issues are aligned with the
quality standards.
• Mentored and guided new QA team members, sharing expertise and promoting a culture of
continuous quality improvement.

• Prepared lessons and presentations to adapt to students requirements.
• Received above 95% positive feedback from parents and students.
• Developed strategies to increase students interest in coding with new and exciting ways to learn.