Front Office Receptionist
Movenpick Hotel West Bay
مجموع سنوات الخبرة :12 years, 2 أشهر
Greet guests and patrons as they arrive.
• Manage the registration process.
• Ensure that rooms are ready prior to guest’s arrival.
• Handle guest check-ins and check-outs appropriately.
• Operate hotel switchboard, take calls and provide information
• Take reservations over the telephone and in person.
• Assist guest regarding hotel’s services, facilities and travel directions.
• Ensuring bills are updated and taking payments.
• Balance cash at the end of the shift and generate accounting report.
• Received guests on arrival with a friendly manner.
• Dealing with bookings by phone or in person.
• Completing procedures for check-in and check-out
• Preparing bills and taking payments.
• Operate hotel switchboard, take calls and provide information
• Taking and passing on messages to guests.
• Assist guest regarding hotel’s services, facilities and travel directions.
• Dealing with complaints or problems.
• Ensured that all cash floats are accurate at the end of the shift.
• Greeted, registered, and assigned rooms to guests.
• Operated the switchboard, messages and enquiries
in a disciplined manner.
• Take reservations over the telephone and in person.
• Taking and passing on messages to guests.
• Assist guest regarding hotel’s services, facilities and travel directions.
• Processed guests’ check ins and outs.
• Liaised with other departments of hotel.
• Handled payments through cash and credit cards.
• Ensured that all cash floats are accurate at the end of the shift.
Received guests on arrival with a friendly manner.
• Dealing with bookings by phone or in person.
• Completing procedures for check-in and check-out
• Preparing bills and taking payments.
• Operate hotel switchboard, take calls and provide information
• Taking and passing on messages to guests.
• Assist guest regarding hotel’s services, facilities and travel directions.
• Dealing with complaints or problems.
• Ensured that all cash floats are accurate at the end of the shift.