IT Assistant Manager Internship
Ramada by Wyndham Old Town Doha
Total des années d'expérience :0 years, 7 Mois
Installation & Maintenance of computers
Relations with suppliers (Options, Samsotech, Ooredoo,
and Vodafone)
IP based TV configuration & installation
Windows installation & maintenance
Windows server installation & maintenance
Hotel PMS support (IDS Next)
Maintaining user/group accounts, user configuration, and
troubleshoot access problems
Door locks support
Audio & Video support
AP installations and configuration (Omada controller)
Hardware & Software troubleshooting
Networking (Routing & Switching)
Firewall maintenance (Fortigate)
Complaint handling (Network, Wifi, printer, hardware &
softtware)
Documentation of network issues and incident reports
Assisted on managing third party services
Perform any additional duties as assigned by GM, Finance
manager or IT manager
Served as first point of contact receiving FIFA guests
Maintain effective communication with my team, ground
staff and other personnel to ensure seamless operation
Coordinated with Al Maha Services
Coordinate the handling and delivery of the VIP's luggage
Ensure that ground transportation is ready and waiting to
transport the VIP
Maintain a high level of discretion and professionalism
Report writing / Documentation of any issues or schedule
changes
Served as first point of contant for customers/employees
seeking technical assistance including through
phone/email
Prepared/assisted audio-visual equipment used in the
hotel's conference rooms, meeting rooms and event
spaces
Performed regular maintenance tasks for computer
systems, servers and network equipment
Assisted guests with any technology-related issues they
may encounter during their stay