Business Development Manager
MJB Properties
مجموع سنوات الخبرة :16 years, 2 أشهر
MJB Properties is a British run Real Estate company based in Business Bay, Dubai. They specialise in residential leasing and sales, commercial and off plan properties.
• Responsible for 360° recruitment of all staff within the company. Sourcing candidates from CV portals, LinkedIn, Social Media and a strong emphasis on headhunting experienced brokers.
• Interviewing candidates by telephone, face to face and Skype.
• Working closely with senior management and finance team to handle offer management
• Responsible for training of staff, including induction, Dubai Real Estate, closing techniques, area knowledge, negotiation and coordinating with other departments to ensure brokers are suitable prepared to start work
• Building relationships with developers to gain exclusive projects for brokers to work on
• Develop a strong network within Real Estate and all relevant sectors
• Attending market events to seek business opportunities for the company
• Liaising with all departments to introduce and maximise revenue streams for the company
• Using continuous improvement and lean methods to maximise efficiency in workflow
• Provide quality control to ensure listed properties are of a high standard to maximise leads
MJB Properties is a British run Real Estate company based in Business Bay, Dubai. They specialise in residential leasing and sales, commercial and off plan properties.
• Specialising in leasing in Emirates Living and Downtown areas
• Sourcing listings through networking with owners and referrals from excellent service
• Listing properties on multiple portals using strong marketing techniques
• Qualifying clients to ensure I provide property options that meet their requirements
• Viewing with clients, providing information on the property and an insight into the area
• Negotiating offers and contracts between client and owner
• Coordinate property closings, overseeing signing of documents and disbursement of funds.
• Using comparative market analysis to inform clients and owners of the current market
• Maintaining CRM database for landlords, clients and properties
• Maintaining strong network with other brokers, Real Estate companies and developers
• RERA certified broker with 92% pass mark
FPR Group is a recruitment solutions company specialising in providing recruitment and workforce management services to companies across the UK. Ranging from permanent and temporary recruitment to managed service solutions across Manufacturing, Aerospace, Automotive, FMCG, Engineering and Building Services.
Responsibilities & skills:
Business development through identification and targeted approach of potential clients
Provide 360° recruitment service from sourcing, interviewing, shortlisting, interview coordination, liaising with hiring Managers and offer management
Attending Client meetings to tender for new roles, review process and promote the company
Candidate management throughout recruitment process
Networking through conferencing, meetings, phone, Linked in and other social media
Assisting with internal and external auditing
Performing and evaluating psychometric testing
Working towards CertRP accreditation
Daily use of Eploy database, Word and Excel
Update Recruitment CRM tools
Attend networking events and business meetings to proactively market FRP
Achieve daily and weekly KPI’s
SSE is a UK based Energy supplier with a reputation for having the highest level of customer service within the industry. They supply electricity, gas, telecoms and manage power generation and distribution networks.
Responsibilities & skills:
Assisting customers with an enquiry through Email, live web chat and telephone
Resolving customer complaints within set timescales and to the satisfaction of the customer
Maintaining and improving on the companies already excellent customer service reputation
Ensuring customers are getting the best deal and promoting tariffs to reduce their bills
Acting as Deputy Manager on multiple occasions, assisting with coaching, escalated complaints, reviews and holding team meetings
Providing Energy advice and technical information to better inform the customer
Working to strict KPI’s
Interdepartmental communication to resolve customer issues
Promoting the company’s services and offers relevant to the customers
Chairing and attending safety meetings
Member of the committee set up to improve department performance and processes
Liaising with SSE Power Distribution to ensure rapid resolution to emergency situations
SSE is a UK based Energy supplier with a reputation for having the highest level of customer service within the industry. They supply electricity, gas, telecoms and manage power generation and distribution networks.
Responsibilities & skills:
Entire account review to ensure customers are on best tariffs, advising of discounts available and ensuring the are happy with the level of service received
Providing sound energy saving advice and methods
Identify requirements and promote company services
Address complaints and resolve in a timely manner
Provide the highest level of customer service
Provide technical information as required
Liaising with multiple departments to ensure relevant actions have been taken
Working to and maintaining strict KPI’s
Daily use of Citrix Database, Word and Excel
and install bespoke window blinds and shutters for the home and conservatories. Operating for over 25 years they are the leading manufacturer of blinds and shutters in Europe.
Responsibilities & skills:
Cold calling prospective customers and promoting company products
Identifying requirements and matching suitable products
Strong objection handling of any customer concerns or complaints
Working to strict KPI’s
Participation in team and company meetings
Won a number of incentivised prizes due to performance
High pressure sales environment. I worked on three outbound campaigns and was promoted to the second campaign after a short time due to sales performance. The first campaign was selling insurance products to customers on behalf of Affinion. The second was selling BT credit cards that offered a discount off telephone bills. The third campaign was MBNA Bank credit card balance transfers where I had to negotiate rates in order to complete the business.
A Level: English Literature (B) Contract Law (C) History (C) AS Level: English Literature (B) Common Law (B) History (C)
10 GCSE’s grades A-C