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Dasharath  Makkala , customer service assistant

Dasharath Makkala

customer service assistant·Emirates National Facilities Management

United Arab Emirates

Higher diploma, CEC

Work experience

Total years of experience: 3 years, 5 months

customer service assistant

January 2023 - Present

Emirates National Facilities Management

Dubai, United Arab Emirates

January 2023 - Present

As a Messenger at Rashid Hospital, I provide comprehensive support to patients, visitors, and hospital staff, ensuring smooth operations and exceptional service. My responsibilities include front desk assistance, handling incoming calls and emails, delivering messages and documents promptly, and coordinating between departments. I respond efficiently to urgent requests and emergencies while maintaining professionalism and a positive experience for all guests and staff. Additionally, I assist in guiding and supporting new team members, contributing to effective teamwork and operational excellence.

Company industry:
Management Consulting

Education

GNANA SARASWTHI JUNIOR COLLEGE

September 2021

September 2021

Higher diploma, CEC

India

Intermediate (CEC – Civics, Economics & Commerce) Completed Intermediate education with a specialization in Civics, Economics, and Commerce. Gained foundational knowledge in economic principles, business and trade concepts, and civic/government systems. Developed analytical thinking, communication skills, and a basic understanding of commerce and public administration, supporting further studies and professional growth.
View attachment

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS MANAGEMENT
Beginner
COMMUNICATIONS MANAGEMENT
Beginner
DATA MANAGEMENT
Beginner
DATA MANAGEMENT
Beginner
ENTHUSIASM
Beginner
ENTHUSIASM
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
REFINING
Beginner
REFINING
Beginner
WRITTEN COMMUNICATION
Beginner
WRITTEN COMMUNICATION
Beginner
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert

Languages

Telugu
Expert
Hindi
Expert
English
Expert