Sales & IT Support Engineer
Millennium
مجموع سنوات الخبرة :2 years, 8 أشهر
Working as part of the sales team providing excellent customer service.
Generating new leads by calling clients
Excellent product knowledge.
Having good knowledge of UAE market
Occasionally negotiating with customers on price
Dealing with and resolving customer complaints and concerns.
Building a great rapport with customers
Analyzing sales statistics and determining sales potential & inventory requirements
Providing Software and hardware configuration according to the business requirements.
Installed, configured, and maintained the functionality of company desktop systems.
Working as part of the sales team providing excellent customer service.
•Excellent product knowledge.
•Having good knowledge of UAE market
•Occasionally negotiating with customers on price
•Dealing with and resolving customer complaints and concerns.
•Building a great rapport with customers
•Analyzing sales statistics and determining sales potential & inventory requirements
•Providing Software and hardware configuration according to the business requirements.
•Installed, configured, and maintained the functionality of company desktop systems.
•Updated existing systems and applications with improved functions to enhance overall productivity
Providing support for incoming customer queries with sales .
•Internal coordination for catering to customer needs.
•Pitching Sales to customer for purchasing new Products and Retaining for existing products.
•Retaining existing customers and targeting potential customers for possible work opportunities.
Traffic Control, Managing Networks, Telecommunications and Automation Systems
Responsibilities:
•Training on how signals commute through Optical Cables;
•Understanding the communications behind various railway network processes; and
•Training to coordinate the Railway Traffic.
Training on the physical functioning and practical applications of telecommunication networks;
•Detailed analysis on network control systems.
WORK : Network Provisioning
TECHNOLOGY: MPLS (Multiprotocol Label Switching)
Responsibilities:
•Provisioning of MPLS Tunnels and defining 2G/3G services in accordance to customer requirements
•Configuration of Ciena 5160, Ciena 6200 optical packet transport devices.
•Integration of Aggregate/Access Rings on Ciena NMS
•Tunnel Creation, PW Testing, Stability, Switching and Troubleshooting network issues.
•Software Upgrade in CIENA Switches,
•Assigning Vlan’s to specific Switch Interfaces.
•Creation and Updating the VLAN’s as per the requirement.