ACCOUNTANT
ARABIAN DUNES ADVENTURES TOURISM LLC
Total years of experience :7 years, 6 Months
Planning and selling transportations, accommodations, insurance and other travel services
* Book transportation, make hotel reservations and collect payment/fees
* Deal with occurring travel problems, complaints or refunds
* Documents transactions by completing forms and record logs.
* Maintains quality service by following organization standards.
Controlling petty cash and bank accounts
* Maintenance of books of account
* Closing of books on monthly basis
* Accounts Finalization on monthly basis
* Reporting on receivables and payable s
* Preparation of MIS report on daily basis
Planning and executing sales strategies to deliver to customers.
* Mentoring sales team members.
* Identifying business opportunities with current and prospective customers and expanding them.
* Maintaining excellent relationships with all clients (Corporate/Individual) by providing information,
support and guidance
* Preparing reports by collecting sales information and statistics
Receive, unload and shelve supplies.
* Check deliveries for damage or discrepancies and report those to accounting for reimbursements as
well as record keeping
* Keep receipts, records and withdrawals of the stockroom.
* Ensure good record keeping filing and reconciling the relevant documents
* Exercise general control over all activities in stores section.
* Maintain records of material receipts, records, and withdrawal of stores items
Manage large amounts of incoming calls
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Resolve customer complaints via phone, email, mail or social media
* Greet customers warmly and ascertain problem or reason for calling