Dave Aggabao, Customer Service Representative

Dave Aggabao

Customer Service Representative

Bettermind Businessmen Services LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business And Marketing
Expérience
6 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 4 Mois

Customer Service Representative à Bettermind Businessmen Services LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2019

Duties and responsibilities:
⦁ Customer Centeredness and happiness is our main objective.
⦁ Creates rapport and handles each customer well, as each has different persona.
⦁ Assist customer for the documents needed to complete the medical process.
⦁ Pile files in systematic way to ensure less hustle in providing data in future use.
⦁ Ensure a high remark on services that we offered in the public
⦁ Handles complaints and resolve in positive way to ensure customer satisfaction.

Sales Representative à SM Department Store
  • Philippines
  • septembre 2018 à mars 2019

Duties and responsibilities:
⦁ Increase sales by 50% and creates strong customer bond.
⦁ Provides help for the walk-in customers such as giving information about the product that we offer and encourage to avail the product.
⦁ Handle and resolve complaints with right words to avoid conflicts.
⦁ Creates report for weekly business activities for the accounts to distinguish which product is fast-moving and inactive product. In addition, discuss to management what approached we have to do in order to increase sales.

Administrative Aide I à Cabagan Municipality
  • Philippines
  • octobre 2017 à septembre 2018

Duties and responsibilities:
⦁ Assist payroll operations monthly, which will be submitted to the accounts personnel.
⦁ Maintain employee payroll and benefit, documentation and electronic files.
⦁ Type correspondents; compile data for expenses for accounts reports.
⦁ Observed and maintain confidentiality on accounts given by the municipality.

Éducation

Baccalauréat, Business And Marketing
  • à St. Ferdinand College
  • avril 2019

Specialties & Skills

Diversity
Employee Relations
Oral Communications
Sales Excellence
Customer Care
⦁ Ability to organize and prioritize tasks effectively.
⦁ Ability and willingness to work long and extended hours.
⦁ Great interpersonal skills
⦁ Dedicated and goal-driven
⦁ Flexible and adaptive to new environment, methods, and systems.
⦁ Proficiency in Microsoft Word, Excel, and PowerPoint.
⦁ Openness to new ideas and other people’s in- sights.
Customer Service
SAP CRM knowledge

Langues

Anglais
Expert
Tagalog
Langue Maternelle

Loisirs

  • Government Event Volunteer
    I usually dedicated myself to give back on the community even by simple act of volunteering. it is just a simple act of saying thank you and how grateful I am in the community.
  • Reading
    Reading makes me more knowledgeable , it answers my curiosity about the world.