Office Manager & Sales Co-ordinator
ACS
Total years of experience :26 years, 1 Months
April 2013 to present Office Manager & Sales Co-ordinator, ACS / Red Percent, UK & UAE
• Designing and implementing office policies by establishing standards and procedures; measuring results against objectives; making necessary assessments and adjustments.
• Liased the two businesses between offices in two countries, ensuring smooth running of both to deliver maximum support to Sales Executives and Telesales.
• Product design, testing, evaluation, amendments and development.
• Sourcing new business leads, creating appointments and managing diaries of the sales force in Dubai and Abu Dhabi
• Reported directly to the CEO in the UAE, managing confidential information, financial transactions, and preparing business propositions.
• Maintained office staff by recruiting, selecting, orienting, and training and motivating employees.
Sept 2011 to Apr 2013 Business Development Manager, Becoming Green, Cardiff
• Responsible for design, costing and selling conservatories, windows and doors.
• Actively initiating and pursuing new sources of revenue, sales leads, negotiating contracts and closing deals with individual and multiple clients
• Motivating sales teams and monitoring performance.
• Creating and delivering business presentations to senior management.
Sept 2002 to Sept 2011 General Manager, The Spirit Group & Punch Taverns
The Bryn Y Mor Hotel, Swansea and The Mill Hill Hotel, Acton (public houses)
• Licensee (designated premises supervisor)
• Managing turnover of approx. £850, 000 per annum in the Bryn Y Mor.
• Managing turnover of approx. £750, 000 per annum in the Mill Hill.
• Increased revenue from £10, 000 per week to £17, 000 in the Bryn Y Mor.
• Increased revenue from £4, 000 per week to £16, 000 in the Mill Hill.
• Increased number of food covers from approx. 45 to 200 in the Bryn Y Mor.
• Managed budgets.
• Managed a team of approximately 20 people.
• Responsible for stock ordering, auditing and managing inventory.
• Responsible for promotional materials and advertising campaigns.
• Operated as Relief Manager for other public houses within the group across the UK, specifically trouble-shooting under-achieving businesses.
Feb 2002 - Aug 2002 Advertising Sales Representative for South Wales Evening Post, Swansea
• Responsible for selling advertising space and designing newspaper advertisements.
• Managed an existing client base and expanded to cover new territories.
• Liased with all other departments of the newspaper to ensure deadline achievement.
Jan 1998 - May 2000 Territorial Sales Manager, Coca Cola Enterprises, Swansea
• Responsible for identifying new sites and increasing product range sold.
• Responsible for promoting merchandising and brand awareness.
• Developed territory outlets from 200 to over 400.
Dec 1996 - Dec 1997 Bars & Catering Manager, Forte Posthouse Hotel, Swansea
• Managing three bars and a lounge, plus all mini bar stock.
• Organised bespoke requests for functions.
• Responsible for stock ordering, auditing and managing inventory.
• Managed a team of approximately 20 people.
Sept 1996 - Dec 1996 Recruitment Consultant, Direct Medical Appointments, Swansea
• Assigned medical personnel to permanent and locum posts in surgeries, practices and hospitals nationwide by liaising with potential employers to research vacancies and future needs.
1990 - 1992 HND Business & Finance from Swansea Institute of Higher Education, UK.
1988 - 1990 National Diploma in Business & Finance from Pembrokeshire College, UK
1985 - 1988 9 x GCSE grades English, English Literature, Mathematics, Biology, Physics, Commerce, Computer Studies, Craft Design & Technology and Physical Education from Tasker Milward School, Haverfordwest., UK
