David Ogolla

eLearning (instructional) Designer and Learner Support officer at University of Nairobi

• Kenya
• September 2019 to August 2023

• Designed and developed coursework materials in LMS-compliant formats.
• Published and conducted thorough testing of eLearning content to ensure optimal functionality.
• Was Responsible for uploading converted materials to the Learning Management System.
• Assessed and ensured the quality of converted learning materials.
• Provided technical support to both learners and instructors.
• Monitored course elements and proposed effective course engagement strategies.
• Assisted with various LMS-related tasks, including updates, maintenance, and plugin installations and configurations.
• Generated comprehensive course usage reports from the LMS for instructors and administrators.
• Served as the primary point of contact for learner inquiries through the ticketing system.
• Managed user accounts for the Learning Management System.