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تم إلغاء حظر المستخدم بنجاح
Debashish Sarkar, Head of Business and AI Transformation

Debashish Sarkar

Head of Business and AI Transformation·Tech Mahindra

الإمارات العربية المتحدة

ماجستير, Finance

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 10 أشهر

Head of Business and AI Transformation

يوليو 2019 - حتى الآن

Tech Mahindra

دبي، الإمارات العربية المتحدة

يوليو 2019 - حتى الآن

• Led AI consulting and digital transformation advisory across SDLC, operations, and AIOps, delivering IMEA and APAC roadmaps aligned
with organizational priorities.
• Contributed to securing 3-4 AI-infused managed services deals per year in the GCC, each with a total contract value exceeding 185M AED.
• Designed enterprise AI strategies covering GenAI adoption, LLM governance, data readiness, use-case selection, and value realization for
large organizations.
• Improved claims processing speed, accuracy, and client service quality through RPA and analytics management across healthcare and
insurance clients.
• Scaled AI-infused revenue and growth across multiple customer engagements, leveraging offshore and multi-shore delivery models to
maximize service value.
• Contributed to deal construction, commercial modeling, CXO presentations, and deal defense for major AI-infused service offerings across
GCC markets.
• Delivered transformation programs producing 20-40% efficiency gains, improved service delivery, and uplifted customer experience
across client portfolios.
• Infused AI across service and product implementations in large deal wins, delivering efficiency gains, cost reductions, and turnaround
time improvements of 30-40%.
• Developed target operating models for digital delivery, AI governance, and data management across multiple client engagements.
• Sold and delivered MVPs and POCs in partnership with Google, Intel, and NVIDIA across GCC and APAC markets.
• Implemented an air-gapped generative AI/LLM solution for a GCC state-owned energy company, enabling secure queries, reducing risk,
and meeting security requirements.
• Developed a 3-year transformation roadmap for the UAE investment holding client, delivering 30% IT cost savings and boosting
enterprise IT scalability.
• Architected a hybrid AI, generative AI, and agentic AI solution for a UAE investment holding company, integrated into cloud infrastructure
to optimize IT support costs.
• Developed a digital twin and VR inspection system for UAE public sector transport assets, reducing site visits by 35% and improving
defect detection.
• Deployed a cognitive chatbot in Dubai to handle public service queries, improving citizen engagement and access to government
services.
• Directed transformation PMO activities covering KPI tracking, budget oversight, risk management, stakeholder engagement, and partner
ecosystem coordination.
• Assessed technology stacks and evaluated enterprise platforms, advising clients on vendor selection for AI, automation, cloud, and data
initiatives.
• Led change management, capability building, and AI coaching programs, training client teams on RPA and AI use and applications across
large organizations.
• Facilitated executive consensus through structured transformation frameworks, enabling senior leadership to make informed decisions on
AI and digital investment priorities.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Technical Business Manager

يناير 2002 - مايو 2026

Blue Star Infotech

لندن، المملكة المتحدة

يناير 2002 - مايو 2026

• Led sales initiatives across the UK, improving account management and stakeholder relationships with key clients.
• Drove international project sales and pre-sales activities, ensuring client requirements were met throughout delivery.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Business and Technical Manager

سبتمبر 1998 - مايو 2026

An-net Infotech

لندن، المملكة المتحدة

سبتمبر 1998 - مايو 2026

• Led sales and business development initiatives across the UK and Ireland, driving growth and market penetration.
• Managed key accounts and ensured successful delivery of onsite projects, improving client satisfaction across the region.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Consultant and AI Transformation Advisor

يناير 2018 - يناير 2019

JIFFY.ai

بنغالورو، الهند

يناير 2018 - يناير 2019

• Delivered AI-driven consultancy and training to over 12 enterprise clients, including Malaysian telecom providers, MNC banks, and global
telecom organizations.
• Collaborated with a Big 4 firm to design an automation suite for tax filing simplification, improving efficiency by 75% in quarter-end
corporate GST filing.
• Partnered with C-suite leaders to design digital operations frameworks, supporting business advancement toward digital transformation
and operational excellence.
• Delivered tailored recommendations for intelligent automation adoption, process optimization, and business value creation across
enterprise client engagements.
• Directed product strategy and managed all stages of digital platform design, development, launch, and improvement, ensuring efficient
responses to evolving customer needs.
• Led an 8-month transformation program for an MNC public sector bank, developing the transformation blueprint and product lifecycle for
digital platforms used by millions.
• Advanced AI capabilities, data generation, and service efficiency for the MNC bank across multiple customer experience touchpoints
through structured program delivery.
• Strengthened data and analytics capabilities for a telecom sector client, enabling real-time decision intelligence and actionable business
insights.

مجال الشركة:
تطوير البرمجيات

VP of Transformation - AI/ML Practice

يناير 2017 - يناير 2018

WorkFusion

بنغالورو، الهند

يناير 2017 - يناير 2018

• Directed AI/ML operations for enterprise transformation across finance, insurance, AML, KYC, sanctions, fraud detection, and regulatory
compliance for 7 banks in India.
• Led the design of AI-powered platform integration, knowledge graphs, and ML scoring models, improving detection accuracy by 35% and
reducing false positives by 40%.
• Delivered RPA and AI solutions to 20+ telecom, banking, finance, and manufacturing clients, implementing straight-through AR/AP
processing and achieving 50% automation.
• Led claims automation delivery, achieving a 3.5x ROI and measurable improvements in process performance across insurance and
financial sector clients.
• Automated LC issuance in trade finance processing, reducing costs by 40% and boosting productivity through cognitive automation for
financial sector clients.
• Evangelized AI adoption to new enterprise clients, transforming legacy organizations through AI-driven solutions across financial crime
compliance.

مجال الشركة:
تطوير البرمجيات

AVP of Financial Technology and Transformation

يناير 2016 - يناير 2017

Nalaasha

بنغالورو، الهند

يناير 2016 - يناير 2017

• Built and scaled a new RPA and intelligent automation business from the ground up, generating 7.3M AED in revenue within the first year.
• Held full P&L responsibility while establishing sales, pre-sales, delivery, GTM, and customer success functions, acquiring 4 new clients and
forming a UiPath tool partnership.
• Led RPA, analytics, and intelligent automation strategy, delivery, governance, and regulatory adherence for financial sector clients across
Europe, the US, and India.
• Developed the RPA practice, delivering technology solutions for key clients including Fannie Mae and Rabobank Netherlands, managing
cross-regional delivery teams.
• Established a scalable Automation Center of Excellence, enabling 40-60% process efficiency gains across operations, credit, compliance,
and finance departments.
• Delivered over 150 automation workflows using UiPath and Automation Anywhere, reducing manual effort by 30-50% and saving multi
million in operational costs.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Regional Sales Director

نوفمبر 2012 - يناير 2016

Harman

بنغالورو، الهند

نوفمبر 2012 - يناير 2016

• Drove business of AED 80 Mn of annual revenue, delivery and growth across the APAC region, leading strategic sales planning and
execution processes.
• Led client relations and strategic growth initiatives across APAC, improving business planning and technology programs.
• Engaged stakeholders to match technology solutions with client needs, building long-term partnerships and driving regional revenue.

مجال الشركة:
خدمات تكنولوجيا المعلومات

International Business Solutions Director

نوفمبر 2011 - نوفمبر 2012

7N

جورجاون، الهند

نوفمبر 2011 - نوفمبر 2012

• Drove the growth of Nomadic Services and outsourcing services for global clients across key markets.
• Managed customer acquisition, proposals, and retention strategies to strengthen customer relationships and drive business growth.
• Contributed to overall strategy as part of the senior management team, shaping business growth direction and decisions.

مجال الشركة:
تطوير البرمجيات

Key Account Manager

مايو 2006 - نوفمبر 2011

Zensar Technologies

لندن، المملكة المتحدة

مايو 2006 - نوفمبر 2011

• Led sales and account management initiatives, building business relationships with key clients across the UK.
• Managed bids and engagement projects, driving change consulting and operating model improvements for key accounts.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

Assistant IT Manager

يناير 1996 - يناير 1998

BG Group

أحمد اباد، الهند

يناير 1996 - يناير 1998

• Led IT system integration projects with a focus on SCADA and pipeline management systems for corporate initiatives. Responsible AI Frameworks Agent Business

مجال الشركة:
النفط والغاز

التعليم

Institute of Management Studies

يونيو 1996

يونيو 1996

ماجستير، Finance

الهند

Orissa Engineering College

يونيو 1993

يونيو 1993

بكالوريوس، Computer Science1993

الهند

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
FOOD SECURITY
Intermediate
FOOD SECURITY
Intermediate
GOOGLE TAG MANAGER
Intermediate
GOOGLE TAG MANAGER
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate

التدريب و الشهادات

الشهادات
Python Data Structures
Generative AI Fundamentals and Machine Learning Specialization