Senior Manager
Expo2020
مجموع سنوات الخبرة :35 years, 3 أشهر
EXPO2020 & EXPO LEGACY - Dubai, UAE
• Lead the team of administrative support staff & site control staff during EXPO2020 Event
• Create Operational Support Plan for both administrative & site control team
• Communicate across a multitude of departments with critical event-time information
• Track budget and provide monthly reports to senior leadership for the 13 UAE Pavilions and Thematics.
• SAP accounting management and manpower contract support
• Create all systems and processes for the reporting on visitation numbers, manpower deployment (700 staff), heath & safety incidents and asset management
• Training and Adoption of 3 bespoke platforms - Intelex, WMS & CRM
• Redefine areas of responsibility and accountability for line managed staff in a continuously changing environment
• Contribute to the creation of operational support plan for EXPO Legacy 2022
a marketing and communications plan for the start-up that has increased the business year on year by 25%
•Ownership of The Arab Culturalist website and marketing strategy
•Perform initial client assessment and analysis to provide training service
•Implemented client training in cultural awareness, intercultural communication, and cultural intelligence
•Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters.
•Accounting and Budget Preparation
the team of administrative support staff & site control staff during EXPO2020 Event
•Create Operational Support Plan for both administrative & site control team
•Communicate across a multitude of departments with critical event-time information
•Track budget and provide monthly reports to senior leadership for the 13 UAE Pavilions and Thematics.
•SAP accounting management and manpower contract support
•Create all systems and processes for the reporting on visitation numbers, manpower deployment (700 staff), heath & safety incidents and asset management
•Training and Adoption of 3 bespoke platforms - Intelex, WMS & CRM
•Redefine areas of responsibility and accountability for line managed staff in a continuously changing environment
•Contribute to the creation of operational support plan for EXPO Legacy 2022
8 cultural programs for schools and delivered bespoke cultural education programs for institutions in the UAE and abroad
•Grew the initiative and participation in the program to more than 10, 000 students a year
•Planned and executed events and marketing programs, advertising materials, and worked with graphic designer to produce Annual Reports
•Social media management and advertising posts
•Authored SMCCU blog and Elements of Culture Newsletter
•Developed bespoke Salesforce CRM modules to track clients and cultural events
•Implemented library system to organize and track historical collection at the cultural center
•Implemented media conservation of photos and digital media. Create a media storage system to archive history of the SMCCU
•Build and maintain website and customer online sales system
and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and sales
•Managed team of three direct reports responsible for ongoing product development
•Worked closely with all product development departments to create and maintain marketing materials
•Partnered with CEO to create and revise annual budgets for acquisitions and expansion of businesses
•Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
•Supported Chief Operating Officer with daily operational functions
operational support for leasing sites and building acquisitions including negotiations
•Contract writing and revisions for Subway Leasing
•Franchise Sales for Subway Sandwich Shops
•Marketing and Research
•Office systems management
Terre Haute, IN CERTIFICATIONS •PMP® Certification 7th Edition (3345699)
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