Human Resources
Darvesh
Total years of experience :21 years, 2 Months
Darvesh is a private, globally run family business based in Dubai Investment Park engaged in various industry sectors including Investments, Manufacturing, Technology, & Trading. Supporting operations in UK, Saudi Arabia, Bahrain, Qatar, UAE, Nigeria, & Kenya, travelled extensively.
Key Responsibilities and Achievements:
•Provided leadership and management of the full range of HR/Admin functions to the two largest revenue generating businesses. Technovaa & Elegant Industries.
•Partnered with all key executives across the businesses to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change.
•Established and implemented short- and long-term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management.
•Established department accountabilities for the full range of the HR function, from talent acquisition to health & safety.
•Champion a performance culture and continuously review productivity and employee development, making recommendations for improvements.
•Lead on special projects, direct on strategy and implementation and oversee communication processes.
•Provided expertise specifically in performance management & succession planning.
•Effectively maintained key stakeholder relationships with HR networks to ensure best practices are shared and implemented, including regular competitive analysis, market related pay research, and the latest in performance trends so clients can attract and retain talented employees.
•Established and implemented short- and long-term strategic HR Operational plans, which included maintaining and improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management.
•Improved employee engagement and performance through the design and implementation of a new and attractive Discretionary Bonus Scheme that achieved a good balance of organization and personal objectives.
•Oversaw the payroll activities, lead the internalization of the full visa process, and monitor progress and optimization.
•Oversee HRIS activities managed by the Payroll specialist, to ensure HR data quality and integrity. Lead the roll out of any new HRIS projects.
Emirates Leisure Retail (ELR) is a subsidiary of the Emirates Group. It owns and operates a wide-ranging portfolio of restaurants, cafés and bars in UAE, Oman and Australia. Operating over 190 outlets, including more than 40 across 9 domestic and international airports.
Key Responsibilities and Achievements:
•Global role, supporting operations in multiple markets, functional reporting to Chief Commercial Officer.
•Responsible for developing and implementing HR programs aligned with the corporate strategy and key business drivers.
•Supporting operations in the UK, Australia, Singapore, UAE Oman, Qatar, Bahrain, Maldives, India and across Africa.
Leading HR team to adopt behavioural change by ‘living our values’ to become a valuable business partner.
•Manage Talent Acquisition team responsible all ELR operations team members (2014: 715 employees) using a cost-effective lean process from overseas locations Philippines, India, Sri Lanka, Malaysia, Africa and Pakistan.
•Manage the lifecycle of regional talent acquisition strategies and brand-specific recruitment campaigns for Costa, Kitchen Support Services and Pret A Manger.
• Delivered employee engagement projects (the Whole Package, Be Part of IT) which led to a reduction in employee attrition (2012: 44% to 2014: 19%) and improved business performance with increased Net Promoter Score.
•Operational project plans for Terminal 3 multisite openings for recruiting and onboarding 300+ staff across 7 stores.
•Delivered employee learning and development programs for Franchise Partners (Giraffe/Pret A Manger/Costa Coffee).
•Formulating HR Strategy for entry into strategic markets (Maldives, India, Africa, Nigeria, Kenya)
•Responsible for organisational design within the shared services teams to support Group integration.
•Transformed HR decision making using business intelligence on HR metrics to influence strategy and operational decisions.
•Developed and implemented an HR strategy that is integrated and aligned with the business strategy to ensure that the company’s current and long-term objectives are achieved.
• Contributed to the development of the company’s business strategy as a member of the executive leadership team.
• Worked with senior management to determine optimum organizational structures and people resourcing.
• Developed and implemented a compensation, benefits and reward strategy to retains and attracts high caliber employees
• Organizing main events, with large budgets for all staff in MMI & Emirates Leisure Retail.
• Provide comprehensive HR support and capability to each business unit over 110 Costa Coffee shops, plus other licensed outlets.
• Management of all administration relating to labor Codes, Immigration Licenses, Visas, Government Liaison, and employment services, Passports, Work permits, medical tests, CID & Police, and appropriate Government Departments.
African Industries Group is a truly diverse group spread over 5 continents, dealing in various manufactured and trading products. Head Quarters in Lagos, Nigeria, with operations in UAE, UK, Romania, India, China, Ghana. Worked for 2 weeks in Nigeria, 2 weeks in Dubai for over one year. Predominately blue collar workers.
Key Responsibilities and Achievements:
•Managed and developed an HR team (12) Training Team (2) Estate Management (5) Security (5+) & Health/Safety team (5). Managed the Estate Managers, Canteen, Security, HR & Health/Safety departments.
•Effectively managed and implemented the harmonization of the HR function across all regions.
•Reporting directly to the shareholders and served on the executive management team.
•Implemented systems; organization development; organization charts, employee orientation, succession planning, performance management.
•Policy development and documentation; employee policy manual, employee relations.
•Company-wide committee facilitation; company employee and community communication
•Compensation and benefits administration; employee safety, welfare, wellness and health; charitable giving; and employee services and counseling.
•Lead human resources practices and objectives that provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
•Developed uniformity across the organization, staff contracts, job descriptions, competency profiles, appointment letters to improve efficiency, Personnel files, HR templates etc.
•Managed the HR department in Dubai for all administration with regards to Labor, Visa’s, and Medical Tests etc.
•Responsible for senior level decision making and both day to day management and strategic direction of the organization.
•Ensure HR plans support the needs of the business but are also flexible enough to cope with changes in the organization, as and when they occur. Ensure all staff receive appraisals in accordance with company policy and monitor probationary periods.
•Deal with any performance or grievance issues in a legally compliant and professional way.