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Deborah Dsa, Learning and Development Associate

Deborah Dsa

Learning and Development Associate·KPMG

United Arab Emirates

Higher diploma, CIPD Level 3 Diploma

Work experience

Total years of experience: 8 years, 8 months

Learning and Development Associate

April 2018 - Present

KPMG

Dubai, United Arab Emirates

April 2018 - Present

How have I made a difference at KPMG?
- I collaborated with IT to introduce a new learning management system, K-Learn. This increased feedback to a rate of 100% from participants, provided learning hours & timesheet codes immediately after the session for employees and provides more transparency between the business and L&D.

-I’ve improved upon the processes for induction. It has been managed through a timely and efficient coordination.

- I’ve improved the L&D website by familiarising myself with Sharepoint and collaborating with Markets team to have a one stop solution to all the FAQs that we encounter. It is also a means through which information about different learnings across bysiness lines have been made accessible to staff.

-I’ve collaborated with Trainers, IT and the HoD, to increase attendance in non-mandatory sessions and improve upon the pain points faced by a trainer.

-I’ve collaborated with IT and created a student tracker and reporting portal for students throughout KPMG. This helps the business in mid- year and annual performance reviews. This process also supports KPMG in achieving it’s deliverables through being a clear choice among clients.

Company industry:
Accounting
Job role:
Human Resources and Recruitment

HR Intern

October 2017 - March 2018

PwC

Dubai, United Arab Emirates

October 2017 - March 2018

I worked in Employee relations and Recruitment:

• Assisted in updating the documents of Employee Personnel files.
• Assisted in the handling of applications for NOC, letter of employment, salary letters, salary transfer letters, medical insurance cards.
• Maintaining a record for the candidates that were hired in FY18 and ensuring their documents were on ATS/ Kenexa.
• Sourcing candidates on ATS/ Kenexa and scheduling phone interviews on behalf of the recruiter.
• Drafting contracts for interns and putting their relevant documentation into the folder for New Joiners and on SharePoint.
• Drafting out template contract for hired candidates.
• Developing and updating job descriptions and job specifications and posting them to PwC careers portal.

Company industry:
Accounting
Job role:
Human Resources and Recruitment

Education

PwC Academy

February 2018

February 2018

Higher diploma, CIPD Level 3 Diploma

United Arab Emirates

GPA (percentage): 100%

GPA (percentage): 100%

It’s based on a pass or fail. There is no grade given.

Middlesex University

May 2017

May 2017

Bachelor's degree, Honours in BSc. Psychology with Human Resource Management

United Arab Emirates

GPA (point): 5 out of 20

GPA (point): 5 out of 20

12 modules, details provided on LinkedIn.

Our Own English High School, Sharjah

April 2013

April 2013

High school or equivalent, CBSE

United Arab Emirates

GPA (percentage): 73%

GPA (percentage): 73%

73.2%

Skills

HR Management
Expert
HR Management
Expert
Human Resources
Expert
Human Resources
Expert
Human Resources Training
Expert
Human Resources Training
Expert
Organizational Research
Expert
Organizational Research
Expert
Organisational Skills
Expert
Organisational Skills
Expert
Team work
Expert
Team work
Expert
Dedicated
Expert
Dedicated
Expert
Human Resource
Intermediate
Human Resource
Intermediate
Problem solving Skills
Expert
Problem solving Skills
Expert
SPSS
Intermediate
SPSS
Intermediate
Confident in maintaining relationships across all stakeholders
Expert
Confident in maintaining relationships across all stakeholders
Expert
Conflict resolution skills
Expert
Conflict resolution skills
Expert
MS Office
Expert
MS Office
Expert
Attention to detail
Expert
Attention to detail
Expert
Analytic
Expert
Analytic
Expert
Organised
Expert
Organised
Expert
Research
Expert
Research
Expert
HR Management
Expert
HR Management
Expert
Human Resources
Expert
Human Resources
Expert
Human Resources Training
Expert
Human Resources Training
Expert
Organizational Research
Expert
Organizational Research
Expert
Organisational Skills
Expert
Organisational Skills
Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Training
CIPD
PwC Academy
Oct 2017

Hobbies and interests

Foreign language learning

I am currently trying to be fluent in Arabic. Written, speaking and writing.