Deborah Dsa, Learning and Development Associate

Deborah Dsa

Learning and Development Associate

KPMG

Location
United Arab Emirates - Dubai
Education
Higher diploma, CIPD Level 3 Diploma
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Learning and Development Associate at KPMG
  • United Arab Emirates - Dubai
  • My current job since April 2018

How have I made a difference at KPMG?
- I collaborated with IT to introduce a new learning management system, K-Learn. This increased feedback to a rate of 100% from participants, provided learning hours & timesheet codes immediately after the session for employees and provides more transparency between the business and L&D.

-I’ve improved upon the processes for induction. It has been managed through a timely and efficient coordination.

- I’ve improved the L&D website by familiarising myself with Sharepoint and collaborating with Markets team to have a one stop solution to all the FAQs that we encounter. It is also a means through which information about different learnings across bysiness lines have been made accessible to staff.

-I’ve collaborated with Trainers, IT and the HoD, to increase attendance in non-mandatory sessions and improve upon the pain points faced by a trainer.

-I’ve collaborated with IT and created a student tracker and reporting portal for students throughout KPMG. This helps the business in mid- year and annual performance reviews. This process also supports KPMG in achieving it’s deliverables through being a clear choice among clients.

HR Intern at PwC
  • United Arab Emirates - Dubai
  • October 2017 to March 2018

I worked in Employee relations and Recruitment:

• Assisted in updating the documents of Employee Personnel files.
• Assisted in the handling of applications for NOC, letter of employment, salary letters, salary transfer letters, medical insurance cards.
• Maintaining a record for the candidates that were hired in FY18 and ensuring their documents were on ATS/ Kenexa.
• Sourcing candidates on ATS/ Kenexa and scheduling phone interviews on behalf of the recruiter.
• Drafting contracts for interns and putting their relevant documentation into the folder for New Joiners and on SharePoint.
• Drafting out template contract for hired candidates.
• Developing and updating job descriptions and job specifications and posting them to PwC careers portal.

Education

Higher diploma, CIPD Level 3 Diploma
  • at PwC Academy
  • February 2018

It’s based on a pass or fail. There is no grade given.

Bachelor's degree, Honours in BSc. Psychology with Human Resource Management
  • at Middlesex University
  • May 2017

12 modules, details provided on LinkedIn.

High school or equivalent, CBSE
  • at Our Own English High School, Sharjah
  • April 2013

73.2%

Specialties & Skills

HR Management
Human Resources
Human Resources Training
Organizational Research
Organisational Skills
Team work
Dedicated
Human Resource
Problem solving Skills
Confident in maintaining relationships across all stakeholders
Conflict resolution skills
MS Office
Attention to detail
Analytic
Organised
Research

Languages

English
Expert
Hindi
Expert

Training and Certifications

CIPD (Training)
Training Institute:
PwC Academy
Date Attended:
October 2017
Duration:
120 hours

Hobbies

  • Foreign language learning
    I am currently trying to be fluent in Arabic. Written, speaking and writing.