ديبورا FERNANDES

Business Development Executive

Prime Realty Ventures

البلد: الإمارات العربية المتحدة - أبو ظبي
التعليم: بكالوريوس, Business Management
الخبرات: 15 years, 4 أشهر

الخبرة العملية

مجموع سنوات الخبرة :15 years, 4 أشهر

Business Development Executive في Prime Realty Ventures

الهند
أكتوبر 1996 إلى يناير 2012

 Screening phone calls, Faxes and all in and out letters for the department
 Handling clients call related to After-Sales Service calls and registering their order.
 Maintaining Supplier’s accounts statements
 Typing correspondences, memos with strict confidentiality
 Data-entry of all the Accounts Transactions using Tally 5.4
 Preparing and distributing Clients Purchase and Sales invoices
 Preparing the Payroll for the employee of the organization
 Preparing Bank statements.

Trainee Auditor في Zero Octa

الهند
يوليو 2008 إلى ديسمبر 2010

 Audits for International Airline Tickets: South African Airways (various stations eg. Great Britain, Ireland, South Africa, Malawi, Zambia, Kenya, Philippines, Mauritius, Australia. Scandinavia countries-Norway, Sweden & Denmark).
 Processing of cancellations and refunds
 Endorsements
 Handling the complaint register and coordinating with concerned departments
 Email communication to all incoming inquiries.
 Handling claim inquiries
 Preparing reports

Administrative Executive في Life Insurance Corporation of India

الهند
أبريل 2009 إلى يوليو 2010

 Processing of quotations for new policies (Corporate and Individual)
 Preparing reports based on the orders received
 Coordination between clients and LIC department for all incomplete orders received
 Following up with Individual customers
 Phone enquiries, filing in data entry etc…..

Administrative Executive في Compusales & ServicesPvt. Ltd.

الهند
أكتوبر 1998 إلى يناير 2008

 Handled petty cash records manually, purchase invoices in Tally & payments recovery.
 Maintained the Daybook in MS Excel & dealt with charter payments.
 Payment of staff salaries.
 Typing of correspondence, application forms, agreements etc. in MS Word.
 Maintaining Supplier’s accounts statements
 Typing correspondences, memos with strict confidentiality
 Data-entry of all the Accounts Transactions using Tally 5.4
 Preparing and distributing Clients Purchase and Sales invoices
 Preparing the Payroll for the employee of the organization
 Preparing Bank statements.
 Finalizing travel plans and related issues
 Coordination with accounts department with regards to travel expenses, Billing Invoices, etc
 Handling of customer service and inquiry calls
 Mail correspondence and inter departmental communication

Administrative Executive في Busy Bee Informatics

الهند
أبريل 1997 إلى سبتمبر 1998

 Coaching and on floor assistance
 Conducting daily team briefings
 Compiling and analyzing student’s performance data
 Providing assistance with helpdesk calls
 Resolving salary payroll and HR issues
 Supervising the setup
 Reporting to Operations Manager after monitoring and reviewing team coaches performance
 Devising an action plan for Improvement on monthly basis
 Arranging calls with respective teams
 Supervising "Helpdesk"
 Conducting workshops on computer related topics
 Managing and supervising refunds department

Administrative Executive في Adv.Sanjeev G. Sardesai (Notary Officer)

الهند
أكتوبر 1996 إلى ديسمبر 1996

 Attending calls and providing efficient and prompt customer service to clients
 Working on MS-Office
 Data Entry of all Legal documents as per the Advocate’s requirements
 Serving as a junior Team leader whilst handling simple issues
 Coordination with various corporate clients and handling of special request cases, disputes, etc