Deborah James

• Provided comprehensive executive and administrative support to the Regional Manager,
managing calendars, scheduling, and drafting high-level business correspondence.
• Shadowed and coordinated internal and external meetings, capturing minutes, tracking action
points, and ensuring timely follow-through on deliverables.
• Managed all incoming and outgoing executive correspondence, ensuring accuracy,
professionalism, and timely response across all communication channels.
• Prepared and coordinated travel itineraries, logistics, and scheduling for senior management
engagements.
• Processed and administered insurance policies, endorsements, bonds, cover notes, and
quotations with strict adherence to underwriting guidelines.
• Maintained accurate transaction records and contributed to the preparation of regulatory and
management reports including NAICOM submissions.
• Coordinated effectively with brokers, clients, agents, and internal departments to resolve
documentation gaps and ensure seamless operations.
• Supported compliance reviews, records management, and internal audit processes across the
underwriting department.
• Assessed insurance applications, reviewed client financial information, and prepared risk
evaluation documentation across multiple policy lines.

• Drafted and managed high-level business communications including proposals, reports, and
stakeholder correspondence to support organisational growth.
• Conducted market research on funding opportunities, strategic partnerships, and expansion
initiatives.
• Tracked partnership timelines, deliverables, and reporting requirements to support senior
leadership decision-making.

• Delivered comprehensive remote executive support including calendar management, email
correspondence, scheduling, and document preparation.
• Conducted online research, prepared reports, and managed client follow-ups with high levels of
professionalism and confidentiality.
• Maintained organised digital filing systems and supported day-to-day administrative operations
for a UK-based principal.

• Provided administrative and coordination support for property and land transaction projects.
• Organised meetings, tracked project budgets, monitored timelines, and maintained compliance
documentation.