Deeba Sharafuddin, Sales Manager

Deeba Sharafuddin

Sales Manager

U Turn Tax Refund LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, commerce
Expérience
23 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 8 Mois

Sales Manager à U Turn Tax Refund LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 2014

• Responsible for business development and sales opportunities (tax advisory & consultancy services), ensuring continuous growth of the business in the MENA region
• Doing business set up in UAE and rest of the MENA region
• Assisting clients with VAT registrations and compliance processes globally
• Ensuring the team processes claims for the relevant countries in a timely manner to ensure continuous revenue inflow
• Building and managing existing clients and acquire new customers through brand development activities.
• Providing Sales presentations, negotiating rates and terms of agreements.
• Developing Partnerships opportunities, and ensuring a smooth inflow of leads from partners

Country Manager à U Turn Tax Refund LLC
  • Thaïlande
  • juin 2013 à mars 2014

• Played a major role in expanding business and setting up offices in Thailand which enabled acquisition of several MNC’s and listed companies as clients and partners
• Serving on the core leadership team and participating in strategic negotiations with C-level executives; build strategic partnerships with leading MNC’s and corporate entities in the region
• Responsible for business development and sales opportunities (tax advisory & consultancy services), ensuring continuous growth of the business in Thailand
• Building and managing existing clients and acquire new customers through brand development activities and awareness to promote sales.
• Ensuring the team processes claims for the relevant countries in a timely manner to ensure continuous revenue inflow
• Providing Sales presentations, negotiating rates and terms of agreements.
• Completing and submitting daily, weekly, monthly or any other requested reports within the time specified by line - manager.

Relationship Manager à U Turn Tax Refund LLC
  • Émirats Arabes Unis - Dubaï
  • avril 2012 à mai 2013

• Responsible for business development and sales opportunities (foreign vat refund, tax advisory & consultancy services), ensuring continuous growth of the business in the UAE & Oman
• Building and managing existing clients and acquire new customers through brand development activities. Participation in various exhibition, seminars, product promotions, and event to promote sales.
• Providing Sales presentations, negotiating rates and terms of agreements.;
• Completing and submitting daily, weekly, monthly or any other requested reports within the time specified by line - manager.

Internal Achievements:
Sales Person of 2012
Sales Person of 2013

Member Relationship Manager à Zawya
  • Émirats Arabes Unis - Dubaï
  • décembre 2006 à avril 2011

• Managing a team for client retention of online annual memberships
• Influential in maximizing revenue potential, expanding client base, and rising client retention levels in the highly competitive markets.
• Led customer expansion efforts and business development that helped in optimized revenue potential.
• Carried out all the aspects of sales activities such as telemarketing, lead generation, business development and cold calling.
• Experience in marketing, business development, account management, advertising, client relationship management, and strategic planning.
• Representing the company at conferences and exhibitions, in which the company partnered with other event companies. Due to sales expertise continuously exceeded sales objectives. Demonstrated ability in managing the sales teams and guiding in daily operations for the multimillion-dollar publications.

Customer Relationship Executive à MEED - Middle East Economic Digest
  • Émirats Arabes Unis - Dubaï
  • août 2003 à décembre 2006

Successfully increased the MEED magazine renewal rate from 70% to 81% over a period of two years by liasing with Senior managers of Non middle-east countries. This was achieved by marketing strategies and campaigns.

Increased the percentage of online subscribers by effective communication internally and convincing senior management of the growth opportunities.

Customer Relationship Executive à MEED, (Middle East Economic Digest)
  • Émirats Arabes Unis - Dubaï
  • août 2003 à novembre 2006

Successfully increased the MEED magazine renewal rate from 70% to 81% over a period of two years by liasing with Senior managers of Non middle-east countries. This was achieved by marketing strategies and campaigns.

• Increased the percentage of online subscribers by effective communication internally and convincing senior management of the growth opportunities.

Collections Officer (Credit Cards & Personal Loans) à Standard Chartered Bank
  • Émirats Arabes Unis - Dubaï
  • août 1999 à mars 2002

• Monitored the slippage of delinquency in the mid-range and hard-core buckets by negotiating alternate payment settlements and reducing the delinquency rate from 30% to 21% for hardcore accounts hence increasing efficiency of recoveries and reducing bad debt.

Customer Services Representative à HSBC Bank
  • Émirats Arabes Unis - Dubaï
  • mai 1998 à juin 1999

• Manning the 24 hrs help line of HSBC. Worked on the front desk as a customer service executive handling various walk-in queries related to the bank.

Éducation

Baccalauréat, commerce
  • à Emirates English Speaking School
  • mars 1996

Specialties & Skills

Project Management
Management
Guiding
Business Development

Langues

Anglais
Expert
Arabe
Débutant
Hindi
Expert