Customer Service
CrysTel
Total des années d'expérience :11 years, 0 Mois
-Responsible for communicating with customers over the telephone.
-Answering all incoming requests and addressing the customers’ problems in a timely manner.
-Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and find the best solution which leads to the maximum satisfaction.
-Updates job knowledge by follow up the new offers and new services.
-Build customer loyalty by follow-up of customer calls.
Telecommunication engineering