Project Based Consultant
FMCG
Total years of experience :22 years, 5 Months
• Advisor to start up clients emerging in the ME region, providing insights & perspectives to make better business decisions.
Reporting to the Supply Chain Director - Handling procurement solicitations & logistics mobilization of projects, planning,
executing monitoring controlling and closing of project deliverables.(Fleets/ Maintenance, Food & Non Food )
Working closely with internal & external stake holders, across procurement, supply & logistics. Collaborating with the
Managers on the progress/ milestones, Analyzing Reports & monitoring on the project’s progression across the 5 Depts of
SC - Report to management. Including the sales financial reporting / FTO
Working on Continuous improvement / reviewing policies & procedures for Procurement & Logistics Operations in line with
the set KPI’s. & ethical procurement for the projects. General analysis of vehicle & supply chain activities.
Eaton FZE, Dubai: Project Management from: Aug 2019 ~ till date
Monitor Project LD status, manage outlook for each project, Check on project milestone.
Strive to deliver the profit plan. Meeting with budget targets.
Organize meetings with customer to manage open issues, resolve and close.
Communicate PM calculator, output reports with customer and internal project team members.
Eaton FZE, Dubai: Customer Service Management: from: March 2019 -Aug 2019
Lead communication internal & with external customer.
Implement the developed communication protocol.
Arrange weekly meeting with customer to discuss open issues.
Deliver OTIF to customer reducing wastage, & implementing the most effective Logistics dynamics in fulfilling OTC cycle
key stakeholders supplier / FF / Distribution & Warehousing.
Continuous Improvement -Migration of Oracle base to SAP implementation. Financial reporting
Responsible for the transition of moving business operations from Italy Hub to ME.
Instrumental in establishing the UAE business for MENA, LEVANT, RSA and Indian markets
Developing the Customer Base / Distributorship agreements. For the ME/ Certification & Documentation
Registering the various Trade licence activities with Local Regularity Authorities / Trade Compliance / Product Compliance & Certification.
Meeting the monthly Sales Targets. Achieving the Yearly Sales Budget / Forecasting & Supplies
Optimising the fill rates / Establishing vendor base & their KPIs
Facilitating in the set up of the Warehouse - Logistics & Inventory
Negotiating with 3PL / External Vendors / Forwarders
Sales Management reports monthly / Quaterly & Budget Reporting / Sales margin & Pricing Analysis
Setting up the ERP module for OTC . / Reports
Cross functional reporting to MEA &APAC, heading the 5 BU’s for Stanley Security Solutions. Key accountabilities:
o Order to-Cash: Accounts Receivable, Credit Control, Billing, Monthly Financial Reporting
o Customer Management: Contracts, Negotiations, Customer Satisfaction
o Management Reporting: Weekly Sales Calls, Forecast, Revenue Analytics, Targets & YTD Reports
o Logistics and Supply: SKU & Vendor Management, Global Sourcing, Inventory Management (3PL), Fill Rate Optimization, Import & Export Documentation (including Letter of Credit ) and Logistics.
Key Achievements& Major Projects: Muscat Airport, Sharjah Military Hospital, Al Habtoor Projects.
Instrumental in establishing the UAE business for MENA, LEVANT, RSA and Indian markets.
Developed & implemented effective processes for CS, Operations & Logistics, including application functionality, for imports and exports
Customer management programs to achieve high service levels at the most competitive cost
Effectively built, coached and trained CSO team.
Oversee customs& documentary compliance, in particular for Exports
Providing functional support and cooperation to the Marketing, Finance and other departments.
Monitoring monthly sales, closing of monthly estimates, tenders, invoicing and shipments.
Managing Letters of Credit as well as Claims and Warranties.
Inventory Management, E&O Management, and Reporting
Key Achievements & Major Projects: Establishing Distributorship Network / Customer Support & Service centre
Provided superior Customer Service for MENA, Levant and developing markets region
Inventory Management: order replenishment, order placement, stocks levels
Ensure effective &timely shipment to customers.
Pivotal in developing the Algerian market through order replenishment from the bonded warehouse.
Supported SC& L through SAP and Crystal reports
Fully responsible for production decisions including quantity, location and quality of inventory to be maintained.
Responsible for transportation strategy including frequency, routing and contracting
Ensured payment plans / contractual terms are in accordance with company policy
Key Achievements & Major Projects : Establishing process for the Bonded WHS & 3PL
Handled & effectively resolved conflicting and complex demand and supply planning issues.
Responsible for identifying new Process Excellence Franchise opportunities for the region
Ensure legal and regulatory document compliance for all shipments as per MOH requirement for GCC, KSA & Levant region.
In-Market Sales: Analysing & reviewing inventory levels, optimizing supply planning for all key customers.
Responsible for POS management for supplies, samples and product catalogues
Responsible for co-packing of brands, products and ensure J-SOX legal compliance for all shipments.
Order Management, Customer Service, Invoicing, AR, Credit Notes.
Key Achievements : Effectively establishing processes in Supply Chain & Documentation
Handled & effectively resolved conflicting and complex demand and supply planning issues.
Responsible for identifying new Process Excellence Franchise opportunities for the region
Ensure legal and regulatory document compliance for all shipments as per MOH requirement for GCC, KSA & Levant region.
In-Market Sales: Analysing & reviewing inventory levels, optimizing supply planning for all key customers.
Responsible for POS management for supplies, samples and product catalogues
Responsible for co-packing of brands, products and ensure J-SOX legal compliance for all shipments.
Order Management, Customer Service, Invoicing, AR, Credit Notes.
Key Achievements : Effectively establishing processes in Supply Chain & Documentation
Responsible for Sales and Marketing activities for Africa, CIS and Middle East region.
Manage and coordinate sales orders, production planning, advertisement and sales budget planning.
PDCA - reports on sales analysis, monitor current market situations & trends and update Japan weekly basis.
Forecast sales to ensure inventory and order fulfilment are regularly optimised.
Maintain and update legacy corporate wide sales database- PSI and stock aging.
Key Achievements : Record sales achieved for 29 CTV and 5 CD disk changer for CIS
Bachelor of Arts : Economics / English / Psychology Post Graduate Diploma in Business Management – Mount Carmel Collage 1 Major: Marketing, Minor HRD