Officer
Commercial Bank of Dubai
Total years of experience :16 years, 7 Months
Authorize outward payments
Release all Central Bank on-line payments before cutoff time
Release all salary instructions received within the cut-off time are processed same day
Ensure routine jobs are done on daily basis, attend and solve customer inquiry related to payroll processing
Verifying other banks signatures related to various financial commitments
Ensure to comply with the audit requirements, internal and external reporting obligations etc. in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank
Co-ordinate with IT for any kind of testing of new system and enhancement on the existing system
Co-ordination with all Branch staff mostly with tellers, back office, customer services staff and senior operations staff in the Branch
•Automated Processing of Salaries (thru WPS, Online, FTS)
•Processing & issue of Managers’ Cheques ( M.C.’s)
•Processing various transfers and payments
•Processing of Card Service Centre transactions.
•Reconciliation of Departments suspense accounts on a daily basis.
•Processing of Online Salaries of Corporate Clients.
•Attending & Clarifying Queries & Complaints of Clients for any of the above Services
•Participating in enhancement of system application developments.(UAT testing)
•Preparing various department reports.
•Assisting Auditors with necessary information’s during the department internal auditing
• Automated Processing & Data Inputs for Manual Processing of Salaries of Corporate Clients
•Executing Standing Instructions ( S.I.’s)
•Processing Bill Payments
•Processing & issue of Managers’ Cheques ( M.C.’s)
•Processing of Debit cards including procedures involving replacement of cards.
•Processing of Telex Transfers( local currency as well as foreign currency)
•Processing of Transfer Postings.
•Attending & Clarifying Queries & Complaints of Clients for any of the above Services. Ensuring that satisfactory replies to the queries & complaints are provided to the clients by coordinating with the various departments involved.
Responsibilities:-
•Following up leads for credit cards generated from advertisements, kiosk promotions, existing database & forwarding interested/eligible clients’ details to the Sales Executives for follow-up.
•Verifying & Processing Credit Card Applications received from Applicants through field sales force & Tele sales Executives
•Co-ordination with Applicants in case of incomplete data or documentation
•Maintaining documentation, records and necessary reports.
•Input of data of all applicants whose credit cards and loan applications are received, upon meeting the criteria required by the Bank.
Credit Operations-Central Operations Dept.
•Data Inputs for Processing of Salaries of Corporate Clients
•Executing Standing Instructions ( S.I.’s)
•Processing & issue of Managers’ Checks( M.C.’s)
•Attending & Clarifying Queries of Clients for any of the above Services
•Maintaining documents & records to ensure easy access as and when required for reference of any transactions
Responsibilities:-
•Assisting clients for service they require
•Introducing & Explaining various services offered by the company
•Data Entry of all applications received for Telex Transfers of funds to various banks of the Beneficiary in co-ordination with our Partner Banks in the relevant country.
•Generating Demand Drafts by input of client’s details in favor of Beneficiary’s account.
•Encashing Travelers ’Cheque by verifying the authenticity of the same & also the authenticity of the presenter by means of verifying the presenters’ identities documents & so on.
•Correspondence with partner Banks for money transfer intimations, stop-payments in case of lost documents by clients in order to prevent payments to wrong hands by the bank, etc.
•Maintaining documents & records to ensure easy access as and when required for reference of any transactions