Relationship manager, business coordinator, client servicing
Bma wealth creator
Total years of experience :3 years, 3 Months
• More than 1 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
• Pr & marketing
• Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word and oracle
• Ability to train, motivate, and supervise customer service employees.
• A team player, acknowledged as “Total Quality Customer Service Professional.”
• Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.
• Presentation to the client for new business.
• Marketing assistant
• Promoting new introductory business in the market
• Data collection
• Making awareness of the brand and event for promoting the brand in the market
• Maintaining relationship with the customers.
• Solving customer queries and upgrading existing service.
• Quickly and effectively solve customer challenges.
• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
• Convincing client for new promotional offers
• Advertising and marketing of brands.
• Client servicing.
• Advertising as per client requirement and following up on referrals.
• Quotation for the new project.
• Project coordinator.
• pr & marketing
• Presentation for clients.
• Marketing assistant
• Passed 1st Year PGDM (Post Graduation Diploma in Management) From VESIMSR in 2011-12 Securing 65% in 1st Semester, 64% in 2nd semester, 69% in 3rd semester, 4TH semester 62%.
• Passed B.Com from Mumbai University in March 2010 Securing 59%.
• Passed SSC from Maharashtra Board in April 2009 Securing 53.43%. Academic Projects: • CSR (Corporate Social responsibility) project undertaken for 5 days at Dreams Homes and 1 day at Saudha (NGO for Children's) • One weak short term project with Future Groups. • Two days Short term project with Big Bazaar.
• Passed HSC from Maharashtra Board in March 2006 Securing 59 .67%.