deepak negi, Relationship manager, business coordinator, client servicing

deepak negi

Relationship manager, business coordinator, client servicing

Bma wealth creator

Location
Qatar - Doha
Education
Master's degree, Management
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

Relationship manager, business coordinator, client servicing at Bma wealth creator
  • India - Mumbai
  • July 2012 to May 2013

• More than 1 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
• Pr & marketing
• Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word and oracle
• Ability to train, motivate, and supervise customer service employees.
• A team player, acknowledged as “Total Quality Customer Service Professional.”
• Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.
• Presentation to the client for new business.
• Marketing assistant

trainee at R D Weld
  • India - Mumbai
  • May 2012 to June 2012

• Promoting new introductory business in the market
• Data collection
• Making awareness of the brand and event for promoting the brand in the market

Customer Service Executive at vodafone
  • India - Mumbai
  • December 2010 to August 2011

• Maintaining relationship with the customers.
• Solving customer queries and upgrading existing service.
• Quickly and effectively solve customer challenges.
• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
• Convincing client for new promotional offers

Advertising and Marketing of Brands at Neon & Sign
  • India - Mumbai
  • April 2009 to August 2010

• Advertising and marketing of brands.
• Client servicing.
• Advertising as per client requirement and following up on referrals.
• Quotation for the new project.
• Project coordinator.
• pr & marketing
• Presentation for clients.
• Marketing assistant

Education

Master's degree, Management
  • at vesimsr
  • December 2011

• Passed 1st Year PGDM (Post Graduation Diploma in Management) From VESIMSR in 2011-12 Securing 65% in 1st Semester, 64% in 2nd semester, 69% in 3rd semester, 4TH semester 62%.

Bachelor's degree,
  • at Mumbai University
  • March 2010

• Passed B.Com from Mumbai University in March 2010 Securing 59%.

High school or equivalent,
  • at mumbai univercity
  • April 2009

• Passed SSC from Maharashtra Board in April 2009 Securing 53.43%. Academic Projects: • CSR (Corporate Social responsibility) project undertaken for 5 days at Dreams Homes and 1 day at Saudha (NGO for Children's) • One weak short term project with Future Groups. • Two days Short term project with Big Bazaar.

High school or equivalent,
  • at maharastra state board
  • March 2006

• Passed HSC from Maharashtra Board in March 2006 Securing 59 .67%.

Specialties & Skills

Customer Data Integration
Problem Solving
J2EE 1.4
MARKETING
COLLECTION
CUSTOMER SERVICE
punctual
MARKETING
PUNCTUAL
QUOTATIONS
SAMPLING
promoting
managing employes
queries

Languages

Hindi
Beginner
Marathi
Beginner
English
Intermediate
Kannada
Intermediate

Memberships

dremz homes
  • coordinating for funds
  • January 2008

Training and Certifications

ms office and online desin (Training)
Training Institute:
keerthi computers
Date Attended:
January 2009