Procurement Manager
Mapei
Total years of experience :6 years, 11 Months
Managing procurement team with effective work allocation and people management.
Responsible for vendor / supplier selection post contract review and analysis
Review and Prepare Service Level Agreements, KPI, SOP & process map for vendors to have smooth function and to maintain good vendor relationship.
Liaise with production, sales and marketing team for Demand forecast & order fulfillment on Upcoming projects.
Formulate strategies, establish policies and procedures for the development or enhancement of the company’s procurement
Identifying process improvement areas within operation to improve team performance
Execute all phases of procurement and contracting strategy for assigned projects, including sourcing suppliers, commercial structure development and agreement negotiation.
Identify areas for cost saving and Strive to achieve a maximum savings on all contract orders and purchase orders whilst aiming to establish credit facilities with at least 85% of suppliers
Liaise with sales team to fulfil source to supply directly to customer
Monitoring Daily, weekly, monthly and yearly receivables to analyse vendor performance and showcase forecast Vs Actual fulfillment report to management.
Coordinating with Freight Forwarders to track incoming container movements, dock time, estimated time of arrival and sailing date in order to avoid demurrage charges. Also review documents in order to have smooth containers release
Maintain and update vendor / supplier data base
Manage the complete order fulfillment cycle i.e. from Order - Cash for International customers along with 100% accurate documentation in order to achieve sales target.
Coordinating with Customer and sales managers to create purchase order files in the ERP (SAP) with clear documentation to effectively process the orders. Documents includes - PFI, Sales orders, outbound / Inbound, packing list, delivery note, Invoices, exceptional custom related documents, clearing documents as per LC clause, Certificate of origin, Bill of lading, Insurance doc’s etc to deliver order within time lines by coordinating effectively with Freight forwarders. Also resolving billing discrepancies by processing credit or debit note (With ref to goods returns / Excess supply)
Coordinating with Freight Forwarders to assign the containers based on customer POD and tracking the container movement, Gate in time, estimated time of arrival and sailing date in order to avoid demurrage charges. Also providing required Export doc’s in order to smooth sailing of containers.
Monitoring and submitting offers (Pricing) to customers in coordination with sales group and area offices. Administering Inspection before shipment rebates & commission too.
Collaborating with various in house departments - Sales Managers, accounting &
finance, supply chain, warehouse, freight forwarders, sales and marketing to ensure client needs are met;
Responsible to analyze and resolve customer complaint or inquiries by utilizing established procedures and also reporting the same to Supervisor and Sales Management
Managing Customer visits and coordinating with support teams to achieve sales success.
Generating weekly, monthly and yearly report to showcase region wise Target Vs sales
Manage the complete order process cycle i.e. from enquiry - delivery - Cash for USA based customers with 16 team members and 2 SME.
Responsible for processing purchase order in the ERP, right from request, Proforma invoices confirmation, Sales orders, payment follow-ups, Inbound, delivery note, Invoice, packing list, shipping documents, Bill of exchange, Certificate of origin, exception custom documents, Insurances or clearing document s as per LC’s, in coordination with Freight forwarders to ensure on time delivery. Also handling customer complaints and raising of credit note and debit notes.
Review statistical reporting to ensure Purchase orders and invoices are processed in a timely manner in order to meet Service Level Agreement.
Generate daily, weekly, monthly and yearly report to display Target Vs Sales report at all levels of management
Marketing and Finace