ديباك سينغ

- Develop and execute strategic sales and business development initiatives to drive revenue growth, expand market presence, and deliver customized IT and infrastructure solutions to enterprise and corporate clients.
- Manage key client accounts and collaborate with OEMs, distributors, and channel partners to provide solutions across Cybersecurity, Cloud & Data Center, CCTV, IP-PBX, Audio-Visual Systems, and Microsoft Licensing & Services.
- Lead proposal development, pricing strategies, contract negotiations, and project execution while overseeing product delivery, post-sales support, payment collections, and account management to ensure customer satisfaction and business growth.

# Meeting Prospect, understanding there requirement and pitching and consulting them for appropriate solutions.
# Creating leads from market based on company product portfolio and managing it step by step it through company CRM
# Handling What's App Marketing and SMS marketing product
# Expert in IT System Integration product like Cyber security, Perpetual Licenses, ELV Products ( Cables, Structured Cabling, Surveillance, SIRA Upgrade, UPS), Cloud product (Microsoft), IoT Product and Consumables
# Lead Conversion, Negotiation and Business Development

Ÿ Identified software requirements of travel agencies in the UAE market and proposed
SaaS, subscription-based, and customized technology solutions through market
research, lead generation, and targeted business development activities.
Ÿ Conducted online and onsite software features and
business benefits while building strong relationships with key decision-makers and
managing the sales cycle from negotiation to contract closure.
Ÿ Coordinated with clients and technical teams to ensure successful solution delivery,
maintain customer satisfaction, drive client retention, generate repeat business, and
ensure timely payment collection.

~Handling team of Sales, Engineers, and Delivery to ease the business.
~B2b sales & Marketing throughout the assigned market.
~Maintaining the relation with existing as well as new clients.
~Payment accountability of the team along with the achievement of given target.
~Meeting the clients for business development by pitching and understanding their IT requirements.
~Proposing the solutions according to customer budget and company product strength.
~In case of any complaint, involved in cross functional team to avoid last minute escalation.
~P & L analysis, Revenue generation, procurements negotiations, Deal Negotiations, closures, projects managements, finance handling, Sales calls, Client’s retentions.
~Day to day Operations, Administrations, Freight handlings.

~ Handled team of Sale, Marketing, Operation and reservation to ease the business.
~ Headed Sales and operation at country level and generated revenue for company growth.
~ Did B2B Marketing throughout the assigned market and visualized the brand name.
~ Retained the existing clients as well as develop the new agents as a clientele.
~ Attended the tourism exhibition conducting throughout the India and participated in the same on the behalf of company, also being indulge with exhibitors and events vendors who prepare the stand on the exhibition’s events.
~ Event Management, Itinerary curation, service managements, Guest relations, Feedbacks, Transport handling, business developments, Hotel Contracting and reservations.
~ Payment Collections, Follow ups, VISA and OTBs.
~ Handled escalation, grievances and solved them to retain the clients.
~ Involved in cross functional team to avoid last minute escalation.
~ Gained the Tourism experts certifications for DUBAI Experts, Certification in Bali Tourism, Turkey - The Land of Lyrical Landscapes, Module 1 of Washington, DC

Ÿ Oversaw end-to-end travel operations, including transport
management, hotel contracting, vendor coordination, and
overall business management in Dubai.
Ÿ Drove business development through market analysis, client
acquisition, booking strategies, and marketing initiatives to
increase revenue and brand visibility.
Ÿ Managed event planning, vendor negotiations, and cross
functional teams to ensure efficient operations and high-quality
travel service delivery.
Ÿ Led B2B sales activities to achieve revenue targets, expand
business opportunities, and support organizational growth
Ÿ client accounts and coordinated with
execution, contract fulfillment, and high customer satisfaction.
Ÿ Executed enterprise sales initiatives to drive revenue growth,
acquire corporate clients, and achieve business targets within
the telecom and ICT services sector while delivering tailored
connectivity and communication solutions.
Ÿ Coordinated with technical, operations, and billing teams to
ensure seamless service delivery, effective issue resolution,
contract compliance, and strong customer satisfaction.

Ÿ Directed sales and operations strategies to drive revenue
growth, market expansion, and overall business performance.
Ÿ Managed B2B enterprise sales, key accounts, and client
requirements by delivering customized IT hardware, software,
networking, and infrastructure solutions.
Ÿ Supervised project execution, vendor management, contract
negotiations, P&L performance, and client relationships to
ensure operational efficiency and customer satisfaction.

Ÿ Managed area sales operations to drive revenue growth,
expand market share, and achieve business targets.
Ÿ Developed and maintained B2B client relationships by
providing customized solutions in CCTV, networking,
surveillance, access control, and ITinfrastructure.
Ÿ Coordinated with technical, operations, and finance teams to
ensure successful project delivery, contract management, and
customer satisfaction.

Ÿ Managed B2B sales operations to drive revenue growth,
expand market presence, and achieve sales targets within the
infrastructure and engineering sector.
Ÿ Built and maintained client relationships by identifying project
requirements and delivering customized technical and
commercial solutions.
Ÿ Coordinated with engineering, operations, and finance teams
to ensure timely project execution, contract compliance, and
customer satisfaction.

~ Developed the Business through strategic sales planning.
~ Managed the vendors, procurements, logistics and ensured the products and service delivery.
~ Added keys accounts with company.
~ Retained the Existing clients with problem solving skills and attained the customer relation.
~ Sold all IT related products and services and expertise into project managements.

~ Daily Sales call, Met with new accounts and clientele.
~ Sold IT products and solutions like Networking, Wi-fi Solutions, EPBAX, Server, Storage, Microsoft, Antivirus, cybersecurity solutions and security
~ Achieved given target and awarded for Employee of the months

~ Prepared daily Sales reports for overall business analysis, and presented to the Manager Ensure time-to-time distribution, development, designing, & updating of catalogues, product albums, and price list, brand displays and glow signboards.
~ Coordinated with agencies for the development of advertisements.
~ Cold call, negotiations and closures, capex’s and installation coordination.
~ Product ISDN, VPN, Lease line, Broadband, IPTV and Telecom Services
~Received an appreciation letter from Bharti Televenture Ltd for the good performance in sales in the Airtel Broadband and Telephone Services.