Deepak Thapa

Working in different location around kuwait like X-cite by Alghanim industries, Carrefour, best al yousifi, Avenues Mall, 360 mall endorsing Brother, Benq and Toshiba brands.
Greet and assist customers, explain, demonstrate and provide them with product information, methods of use, warranty details, service information, in order to persuade them to buy the product.
Identify the interested customers and provide them with additional assistance, information, and service.
Achieve the given sales target and boost sales.
Gained detail understanding of Kuwait retail market, customers flow, interest and demand.
Boost of confidence and experience by maintaining the growth of personal skills and professional behavior.

1. Smile and greet customers. Assist them with the products that they need.
2. Answers customers inquiries .Provide the right product information
3 .Demonstrate and explain the proper use and warranty details of the products.
4. Practice suggestive selling to increase the sales. Offer additional items that they may need.
5. Receiving and checking of delivery items. Organize and display the merchandise to their designated areas..
6. Submit different reports such as weekly & monthly inventories, fast & non-moving items, purchase orders, etc..
7. Always aware of the current store activities, promotions, sale events, mark up/down items and also the product locations.
8. Achieve the target quota set by the company by providing excellent customer service and turning it into sales.
9. Knows how to handle pressure and customer complain.
10. Merchandise the products as per the company's Standard Operating Procedure and follow it to it's level best as possible.
11. Assurance to the manager that the SOP is followed and maintained at it's highest standard.
12. Great team player, motivate and helps team to meet the company's expectation as an employee to achieve the goal, improve the Customer Service Standard, meet the sales target, avoid the customer complaints and dissatisfaction, being fully helpful and co-operative with the team both Internal (co-workers) and external (the suppliers).

Insight gained into great team work and effective leadership. Succeed to quick learning, time-flexibility and professional and public relations growth. Developed the ability to work under extreme pressure. Trained for standard customer service techniques, retail business operating procedures, visual merchandising skills, sales and marketing techniques.

Communicate with administrative staffs, clients, volunteers via different measures i.e. email, phone, meeting etc. to ensure efficient office operation.
Operate different office equipment, keep record of office supplies and order them when necessary.
Support managers, staffs, clients and volunteers to variety of task related to organization and communication.
Responsible for confidential documents and time sensitive materials.
Developed personality and hospitality beginning of professional career
Gained ability of active listening and attention to details.