MANAGER- SERVICE
GLOBAL LINKS
Total years of experience :14 years, 3 Months
Arranging ticketsand work schedules to technicians and service engineers.
providing technical support to networks done to theorganisations by our team.
analysing customer feedback and satisfaction.
arrranging and co-ordinating weekly meetings of technical staffs
give training to engineers in active directory and desktop support
modem configuration and installation
formatting and installation of OS (windows and linux) in desktops and laptops
data backup
antivirus installation
technical support to local area networks
hardware upgradation and repairing of both laptops and desktops
assembling of desktops, installation of laptops and desktops, troubleshooting the issues of laptops and desktops,
upgradation of hardwares for laptops and desktops,
installation of local area networks
trouble shooting and maintainance of local area networks and networking devices such as modems, ethernet switches, crimping, utp cables