DEEPANSU SHARMA

• Resolved customer complaints regarcing sales snd service
• Negotiated deals and hancied complaints
or objections.
• Coached, developed and matated team 1 actweve revenue goals

• Reviewed routes, aly ffi and weather conditions 0 adjust
meeting daly requirements, and service needs
Developed srategies for improving efficiency win he dispatch
aepanment
Answered customer requests wih information about product svallabiy,
Shipping formation and status updates.
Investigated and ezaied customer and vendor 5sues fo retan
business
• Oversaw inventory management including ordering eupales nd
managing stock eves 10 meet production needs
+ Scheduled employees (0 keep bakery shits welstaffe for ek times.
and hohdoys
Implemented marketing snd promotional srategies fo increase brand
awareness and drwe aves
Displayed festiy baked fem, cupcakes, cookies and cinnamon (cls on
counters and ables 10 entice passersby to var and make purchases ot
bakery.

+ Scheduled and confirmed appointments
+ Answered and directed incoming cals using mult ine teleshone
ayatem
+ Maintained 3 neat reception area by orgomzing materals an ying up
fumiure
Updated payrol system with new ee information Including benefits

Tramed new employee on company timekeeping systems
Calculated accurate wages, including overtime. sary increases and