Delivery Head
Wipro Technologies
Total years of experience :16 years, 3 Months
• Accountable for the $100 Million Fixed Price System Integration/ Transformation Program with prime focus on delivery, client relationship, escalation/ partner management and contract negotiations.
• Ensured operating margin through operational excellence.
• Accountable for the $15 Million annuity business planning short/ long term strategies aimed at maximizing account growth through client relationship/ escalation management and contract negotiations.
• Involved in execution of multiple programs comprising of varied delivery models like Time & Material, Fixed Price and Revenue Sharing.
• Ensured 35% operating margin through operational excellence.
• Accountable for the $3.8 Million annuity business focused on program growth and leading a team of 25 members.
• Involved in strategic planning for year on year growth and continuity of annuity business in addition to program governance, customer relationship, consistent delivery, operating margin.
• Ensured optimum utilization of available resources, bulge mix, intra vendor management and people management.
• Set up factory model with variable capacity for network inventory conversions resulting in significant cost benefit to Level3 apart from implementing IT/BPO integrated delivery model aimed at reducing cost and increasing output.