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Dennis D'silva, Operations Manager

Dennis D'silva

Operations Manager·Novelty Middle East

United Arab Emirates

High school or equivalent, English

Work experience

Total years of experience: 24 years, 4 months

Operations Manager

January 2025 - Present

Novelty Middle East

Dubai, United Arab Emirates

January 2025 - Present

• Lead operational planning, equipment allocation, logistics, and project execution for major events.
• Manage procurement, supplier partnerships, sub-rentals, and resource optimization.
• Coordinate technical, warehouse, production, and project teams to ensure successful delivery.
Company industry:
Events Management

Equipment Manager

January 2025 - January 2025

Bewunder Turnkey Projects Contracting LLC

Dubai, United Arab Emirates

January 2025 - January 2025

• Directed equipment maintenance, certifications, inventory management, and workshop operations.
• Negotiated supplier agreements and supported equipment investment decisions.
• Managed dispatch operations and equipment lifecycle planning.
Company industry:
Accounting

Operations Manager

January 2022 - January 2025

Novelty Middle East

Dubai, United Arab Emirates

January 2022 - January 2025

• Managed AV equipment logistics, procurement, and event operations across GCC and Europe.
• Developed supplier relationships and negotiated favorable commercial terms.
• Oversaw multiple concurrent projects while ensuring operational excellence.
Company industry:
Events Management

Operations Coordinator

January 2018 - January 2022

Giochi Di Luce LLC

Dubai, United Arab Emirates

January 2018 - January 2022

• Coordinated event logistics, equipment rentals, quotations, vendor management, and client servicing.
• Managed budgets, schedules, and event delivery requirements.
Company industry:
Entertainment

Service Delivery Manager

January 2000 - November 2015

Merit Software Solutions Pvt Ltd

Chennai, India

January 2000 - November 2015

• Allocating daily data sets for testing.
• Monitoring the daily data checks.
• Solving issues and doubts on bugs found with the data.
• Maintaining daily reports.
• Documenting client feedback.
• Training of New joiners.
• Monthly team performance review
• Monthly Financial report.
• Weekly client calls to discuss issues faced and also to discuss the team’s performance.
Company industry:
Business Support Services
Job role:
Management

Asst. Store Manager / Sales

February 2011 - September 2013

Diesel Fashion India Pvt Ltd. Chennai

Chennai, India

February 2011 - September 2013

Setting store and individual targets, monitoring sale trends, stocks and bestselling items. Preparing monthly sales reports and responsible for ensuring the staff give great customer service as well as monitoring the financial performance of the store, recruiting, training, supervising and appraising staff, managing budgets
Company industry:
Retail & Wholesale
Job role:
Sales

Merchandising Manager.

June 2009 - July 2011

Kidz Barn, Chennai

Chennai, India

June 2009 - July 2011

Handle merchandizing, marketing, logistics and production aspects of the brand and coordination involving tasks related in running the retail store.
Company industry:
Real Estate
Job role:
Management

Exécutive Client Coordinator.

January 2003 - May 2009

Fashions International Pvt. Ltd., Chennai

Chennai, India

January 2003 - May 2009

Handled work involving coordination with clients from International French brands such as Bizz Bee, DDP, Jules, Naf Naf, , Natalys, Marese & Pimkie which included their range of Kid’s, men’s and women’s knits and wovens. Generate design inputs. Modeled for an in-house brand (DUDE).
Company industry:
Fashion Design
Job role:
Manufacturing

Client Coordinator

July 2002 - December 2002

Cravan clothing Ltd, Chennai.

Chennai, India

July 2002 - December 2002

Coordination is the major aspect of fashion merchandising, coordinate with all the departments within the organization and outside the organization in order to run the export order successfully. Coordinating with other department is the major responsibility
Company industry:
Industrial Production
Job role:
Manufacturing

Trainee Client Coordinator

July 2001 - June 2002

Fashion Access Ltd, Chennai

Chennai, India

July 2001 - June 2002

Handle coordination with clients under the supervision of the Client Relationship Manager.
Company industry:
Manufacturing
Job role:
Manufacturing

Sales Executive

July 2000 - June 2001

Adidas India Pvt Ltd. Chennai

Chennai, India

July 2000 - June 2001

Working as part of a team to meet department and store objectives, outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

St.Stephens

November 1999

November 1999

High school or equivalent, English

India

GPA (percentage): 83%

GPA (percentage): 83%

View attachment

Skills

Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Customer Service
Expert
Customer Service
Expert
People Skills
Expert
People Skills
Expert
excel
Intermediate
excel
Intermediate
BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Customer Service
Expert
Customer Service
Expert
People Skills
Expert
People Skills
Expert

Languages

English
Intermediate
Hindi
Beginner

Training and Certifications

Certifications
Driving License: UAE Driving License (Valid)