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Denver Stanley, Sales Representative - Hotel Solution / F&B Solutions

Denver Stanley

Sales Representative - Hotel Solution / F&B Solutions·KEY INFORMATION TECHNOLOGY

United Arab Emirates

Bachelor's degree, Hotel and catering operations

Work experience

Total years of experience: 10 years, 5 months

Sales Representative - Hotel Solution / F&B Solutions

March 2017 - Present

KEY INFORMATION TECHNOLOGY

Dubai, United Arab Emirates

March 2017 - Present

Identify, prospect, and generate new business opportunities within hotels, restaurants, cafés, and hospitality groups.
Promote and sell IT solutions including POS systems, PMS, ERP, inventory, and other hospitality software solutions.
Conduct client meetings, product demonstrations, and presentations tailored to customer needs.
Build and maintain strong relationships with decision-makers such as hotel managers, F&B directors, and IT managers.
Achieve and exceed sales targets and KPIs on a monthly and quarterly basis.
Prepare proposals, quotations, and negotiate contracts in line with company pricing strategies.
Collaborate with technical and support teams to ensure smooth solution implementation and customer satisfaction.
Stay updated on market trends, competitor activities, and emerging hospitality technologies.
Maintain accurate records of sales activities, pipeline, and forecasts in CRM systems.

Company industry:
Sales Outsourcing

Assistant Restaurant Manger

January 2016 - February 2017

CAFÉ HABANA LLC

Dubai, United Arab Emirates

January 2016 - February 2017

Assist the Restaurant Manager in overseeing daily operations to ensure efficient and smooth service.
Supervise and motivate staff to deliver excellent customer service and maintain brand standards.
Monitor guest satisfaction, handle customer feedback, and resolve complaints professionally.
Ensure proper staff scheduling, attendance, and performance management.
Support training and development of team members, including onboarding new staff.
Maintain quality control for food presentation, hygiene, and cleanliness in compliance with UAE regulations.
Monitor inventory levels, coordinate with suppliers, and assist in stock control.
Drive sales and upselling initiatives to achieve revenue targets.
Ensure compliance with company policies, health & safety, and hygiene standards (HACCP).
Assist in preparing reports on sales, expenses, and operational performance.

Company industry:
Catering, Food Service, & Restaurant

Education

SRI LANKA INSTITUTE OF TOURISM & HOTEL MANAGEMENT

December 2024

December 2024

Bachelor's degree, Hotel and catering operations

Sri Lanka

Skills

CURVE FITTING
Intermediate
CURVE FITTING
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate

Training and Certifications

Certifications
WSET LEVEL 1