Senior IT project manager
Xocialive : https://www.xocialive.com/
Total des années d'expérience :20 years, 8 Mois
• Deliver the Project Management Processes and Guidelines & follows up with all project phases and activities.
• Managing client’s and management’s expectations.
• Communicating project status to the team and the client.
• Managing the project issues, scope changes, risks, budget and quality concerns.
• Maintain the technical infrastructure side in the company’s products and projects.
• Products and projects samples: RPA, integration (SARF, TAHSEEL, and Etimad), helpdesk.
• Manage all projects and programs related to IT Infrastructure, Network, Data Center and Information Security departments along with Development projects in business side.
• Communicate all projects' status with PMO office.
• Communicate all NTP (National Transformation Program) related projects with VRO (Vision Realization Office) office.
• Create project plans, scope, schedules and milestones and manage deliverables in prioritize levels for respective functional area in order to deliver successful projects and programs.
• Create project charters, communications plan, stack holders analysis, and all PM related documents.
• Conduct meetings and presentations for project kick-off, status, progress and all projects related phases and stages.
• Participated in developing projects road map for “Deputy Ministry for Planning and Development” department, and link it with the Ministry’s strategical goals and objectives.
• Developed professional documents and templates for EPMO and VRO offices.
• Upgraded all MC infrastructure, network, and security systems by successfully delivered an Infra. Enhancement program with 10 different vendors.
• Established the “InfoSec.” team, also increase the information security awareness for all MC employees by successfully delivered two Information Security projects.
• Built MC Cloud to serve MC and MC + entities by successfully delivered private cloud project.
• Upgraded the wireless services in all MC branches and MC HQ.
• Successfully delivered an MC Disaster Recovery site critical project.
• IT project Manager for projects related to IT Infrastructure and Operations department.
• Managing Systems Operations team in terms of resource assignment and utilization, initiatives achievement, department’s KPIs achievement, and strategic goals and objectives link and achievement.
• Managing server infrastructures and data-center operations across Windows platforms. Plan, install, configure and optimize IT infrastructures to achieve high availability and performance.
• Responsible for managing MS AD, DNS, DHCP, Exchange and FIM.
• Communicate the department projects' status with ITC-PMO office.
• Leading Systems section in "Enhancing IT Processes Project" by following ITIL V3 best practices.
• Managing and participating in new systems deployment and releases into production environment.
• Coordinate and participate in Operations team's technical activities and ensure to follow the agreed SLA.
• Manage and take responsibility for high-level design and low-level design for new project/system, as well as deliver progress, status, and incident reports.
• Plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure.
• Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.
• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
• Responsible for the general supervision of an assigned team.
• Recommend new and profitable products.
• Manage IT Infrastructure Projects (Planning, Development, Deployment, Testing, and Support).
• Manage all IT and Infrastructure team members in both KSA and Jordan branches.
• Ensure that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
= External Projects: some of projects
1. MoCI -eCR Project:
• Worked as infrastructure team leader to submit with the team the full design for the whole project.
• Delivered the requirement hardware for the project.
• Lead the preparation of the whole infrastructure for the MoCI data center which contains: Two Cisco routers, four Cisco ASA’s, two Cisco Load Balancers, and four Cisco switches, also contains two Windows Server 2008 domain controllers with Federation services, SCOM 2007, SCCM 2007, SCDPM 2007, two ISA servers, two Data base clustered servers, two Biztalk (gateway) load balanced servers, two internal and two external web load balanced servers, two intranet index & search servers, one FCS antivirus server and HP SAN storage. In addition of a staging, development and testing environments.
• Documenting the whole infrastructure for the project.
2. C4SADAD integration project:
• Worked with a team to submit the initial design for the whole project.
• Prepared the whole infrastructure for the MoF data center which contains: Cisco router, ASA, Load Balancer, and switches, also contains two domain controllers, two ISA servers, two Data base clustered servers, two Biztalk load balanced servers, two web load balanced servers, MOM 2005 server, one antivirus server and SAN storage.
• Delivered the requirement hardware for each site.
• Installed and configured Switch, Router, and ASA for each site.
• Installed and configured 3 Servers for each site.
• Documenting the whole infrastructure for each site.
• Designed a complete solution for back up circuit for each site.
= Internal Projects:
• Installed and configured two windows 2008 R2 domain controllers.
• Used Microsoft Hyper-V technology to build most of SSIT servers.
• Setup a site-to-site VPN between SSSIT branches.
• Established a tow-way trust relationship between SSSIT branches.
• Installed and configured Microsoft Lync 2010 server, Exchange 2010
• System administrator for all Estarta servers and systems.
• Deploying internal projects in Estarta environment for all new technologies especially in Microsoft to keep all the systems up to date
• External projects with the infrastructure unite.
Bachelor of Information Technology [1999 – 2003] Al Balqa’ Applied University (BAU)-Jordan