Deva Tino Raj

Overseeday-to-dayoperationsacrossclinical, administrative, andsupportdepartments.
Leadrecruitment, onboarding, scheduling, andperformance managementofstaff.
Coordinate with doctors, vendors, insurance providers, and external stakeholders to
ensureseamlessoperations.
Manage procurement, inventory, vendornegotiations, andfacilityadministration.
Plan and execute marketing campaigns, community outreach programs, and business
developmentinitiatives.
Develop and implement Standard Operating Procedures to improve operational
efficiencyandservicequality.
Monitor operational KPIs, prepare management reports, and support strategic decision
making.
Ensure compliance with healthcare policies, quality standards, and regulatory
requirements.

DatabaseAdministration&CloudOperations
Managed and optimized MySQL 5.7/8.0 and Percona MySQL 8 on AWS RDS, supporting
high-volumefintechtransactionsystems.
Maintainedreplicationanddisasterrecoverysetups, achievingnearzero RPOand
99.9%+uptime.
Monitored database health and performance using Amazon CloudWatch, proactively
resolvingissues before production impact.
Improved query performance through index optimization and table partitioning in
controlledproductionenvironments.
Automatedroutine DBAtasksusingPythonandBash, reducingmanual effortby 40%.
AWS & Cloud Infrastructure
Managed AWS Route 53 DNS for15+ production domains with zero downtime and efficient traffic routing.
Implemented and supported Multi-AZ RDS deployments for high availability and failover readiness.
Executed RDS ↔ EC2 migrations with validation and rollback strategies, ensuring zero data loss.
Security, Compliance & Auditing
Enforced least-privilege access control, user provisioning, and role-based permissions across production systems.
Performed database auditing and monitoringto meet internal security and financial data compliance standards.
Maintained audit logs and supported periodic security reviews.
Leadership & Operations
Managed client communication and stakeholder coordination for smooth project execution.
Led hiring, onboarding, and team training, building and supporting operational teams.
Coordinated events and cross-functional activities, ensuringtimely and successful delivery.
Oversaw end-to-end operations, aligningtechnical execution with business goals.

Gathered and documented business requirements from production, sales, and operations teams.
Analyzed business processes and recommended workflow improvements.
Coordinated with design, marketing, technical, and operational teams to execute projects.
Managed task assignments, documentation, and project progress tracking.
Supported ERP activities, reporting, and process optimization initiatives.
Coordinated with clients and stakeholders to understand requirements and improve business operations.