dewmini Nayanathara

Documentation and Record-Keeping

Develop, implement, and maintain ISO-related documentation, such as policies, procedures, work instructions, and quality manuals.
Ensure accurate record-keeping and regular updates of documentation to reflect changes in processes and standards.
Internal Auditing

Plan, organize, and conduct internal audits to verify compliance with ISO standards.
Identify areas of non-compliance, document findings, and recommend corrective actions to improve processes.
Training and Awareness

Educate and train staff on ISO standards and best practices to promote quality, safety, or environmental awareness.
Ensure employees understand their roles in maintaining compliance and quality standards.
Continuous Improvement

Identify opportunities for process improvements to enhance efficiency, reduce risks, and achieve better quality outcomes.
Implement corrective and preventive actions (CAPA) to address non-conformities and prevent recurrence.
Risk Management

Conduct risk assessments to identify potential risks and hazards within the organization.
Develop risk mitigation strategies to manage or eliminate identified risks.
Management Reviews and Reporting

Prepare and present reports on audit findings, compliance status, and continuous improvement efforts to management.
Facilitate management review meetings to discuss quality objectives, audit results, and necessary improvements.
External Audits Coordination

Prepare the organization for external audits by certification bodies, ensuring all required documentation and processes are in place.
Act as the main point of contact for external auditors and assist with any audit-related queries.
Corrective and Preventive Actions (CAPA)

Identify, document, and follow up on corrective and preventive actions related to ISO compliance issues.
Monitor the effectiveness of implemented actions and make necessary adjustments.
Policy and Standard Updates

Keep up-to-date with changes in ISO standards and implement any necessary updates within the organization.
Ensure policies and procedures are adjusted as required to maintain ISO certification.
Quality Management and Monitoring

Monitor key performance indicators (KPIs) related to quality and compliance.
Track progress towards achieving quality objectives and ensure processes meet customer and regulatory requirements.
Supplier and Vendor Compliance

Ensure suppliers and vendors adhere to quality standards and requirements, conducting assessments and evaluations as needed.
Work with the procurement team to ensure quality materials and services are sourced.
Customer Complaint Resolution

Manage and investigate customer complaints related to quality, determining root causes and implementing corrective actions.

• Collaborating with clients to understand their event goals and vision.
• Developing detailed project plans and timelines for event execution.
• Managing budgets and negotiating contracts with vendors.
• Coordinating logistics such as venue selection, catering, and entertainment.
• Overseeing on-site event management to ensure all aspects run smoothly.

Administrative Support

Organize and schedule project meetings, taking minutes, and ensuring timely follow-up on action items.
Maintain project documentation, including reports, schedules, and files.
Communication

Act as a liaison between team members, departments, and stakeholders to ensure clear communication.
Distribute project updates, status reports, and memos to relevant stakeholders.
Document Management

Help prepare presentations, spreadsheets, and project reports.
Ensure accurate and up-to-date records are maintained, such as project plans, budgets, and progress reports.
Scheduling and Planning

Assist with planning and organizing project timelines and key milestones.
Track project deadlines, deliverables, and critical paths to ensure the team meets its goals.
Budget and Resource Monitoring

Help monitor budgets, track expenses, and assist in resource allocation.
Coordinate with finance teams to ensure budget adherence and handle any discrepancies.
Logistical Support

Coordinate project-related logistics, including travel arrangements, procurement of supplies, and booking venues for meetings.
Assist in managing vendor relationships and processing invoices.
Risk and Issue Tracking

Identify and escalate any potential project risks or issues to the project manager.
Help monitor project risk logs and ensure mitigation strategies are followed.
Research and Analysis

Conduct research on specific project-related topics to provide relevant information to the team.
Support data collection, analysis, and reporting to facilitate informed decision-making.
Support Project Execution

Assist in managing daily project operations and following up on pending tasks.
Help coordinate and assign tasks among team members, monitoring progress to ensure timelines are met.
Quality Control

Ensure project deliverables meet quality standards before submission.
Provide feedback and support on areas that require improvement or clarification.