Dhafas Mancheri Puthusseri

Consultation, audit & inspections to verify that the service providers are comply with Saudi law, KAUST Policies,
contractual requirement, and lease agreement.
❖ Develop and maintain advanced Food safety & QC system for all Food outlets.
❖ Collect, investigate and close the customer complaints through different portals (report it system, email)
❖ Training service providers with presentation in accordance with the obligations of the applicable standards. (GMP &
HACCP, Fire safety, Kitchen safety)
❖ Support & lead the department audit, document updated and management.
❖ Support food service contract compliance audit.

Successfully certified the Almays central kitchen on ISO 22000:2005 from TUV NORD
❖ Started new chain restaurant projects, and implemented well quality standards.
❖ Administering a management review meeting and presenting the monthly quality goals accomplished
❖ Customer satisfaction survey and corrective action plans.

Successfully mobilized and maintained the Kitchen as per Aramco standards.
❖ Preparing, verification and record keeping of HACCP documents.
❖ Responsible for Buyer/Customer Complaint Handling-Solving Customer complaint-& Correctives actions (CA) against
the Complaints.
❖ Conducted Training Class for the Staffs (GMPs & HACCP Fire Safety, Kitchen Safety)
❖ Assisting in Saudi Aramco safety inspections, Environmental health inspections, Food safety inspections, e

Controlling online production & Audit preparation
❖ Microbiological & Chemical analysis of raw material and finished product.
❖ Prepare all the analysis data documents.
❖ Responsible for Buyer/Customer Complaint Handling & Corrective actions against the Complaints.

Value addition of processes and products
❖ Microbiological and organoleptic analysis
❖ Audit preparation
❖ Implementation of HACCP based food safety management system.
❖ Documentation on Complaint Analysis Report, Water quality Report, medical fitness certificates, Pest Control reports
and HACCP check lists.